Retail Sales Advisor

Retail Sales Advisor

Wolverhampton Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to promote jewellery and enhance customer experiences.
  • Company: Warren James is a beloved UK jewellery brand dedicated to excellent customer service.
  • Benefits: Enjoy flexible contracts, generous holiday, monthly pay, and staff discounts.
  • Why this job: Be part of a passionate team that values individuality and customer connection.
  • Qualifications: No jewellery knowledge needed; just bring your enthusiasm and teamwork spirit.
  • Other info: Work weekends in a friendly environment while developing your sales skills.

Overview

– 13 / half hrs (Sat & Sun) – Wolverhampton

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands; help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

  • Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
  • Create a welcoming environment & great one to one customer experiences
  • Be involved with a variety of day to day jobs including our visual jewellery displays
  • Develop and maintain a good knowledge of our jewellery
  • Set a good example in everything you do

The Retail Sales Advisor Essentials

  • An ability to display a genuine passion for jewellery and customer service
  • Promote a smart and well-groomed appearance essential in reflecting our company’s public image
  • An ability to work under your own initiative
  • Happy to work as part of the team and follow management instruction
  • Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided

The Benefits

  • Full and Part Time contracts
  • 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays pro rata for part time)
  • Monthly pay straight into your bank account at the end of every month
  • Staff discount on your WJ jewellery purchases
  • Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.

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Retail Sales Advisor employer: Warren James Jewellers

Warren James is an exceptional employer that values its employees as individuals, fostering a supportive and friendly work environment in Wolverhampton. With a commitment to employee growth, generous holiday allowances, and enticing staff discounts, we ensure our team feels appreciated and motivated. Join us in promoting our beloved jewellery brand while enjoying a fulfilling career with opportunities for personal development and a strong sense of community.
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Contact Detail:

Warren James Jewellers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Advisor

✨Tip Number 1

Familiarise yourself with Warren James' brand and values. Understanding their commitment to customer service and community will help you align your responses during the interview, showcasing that you're a great fit for their team.

✨Tip Number 2

Visit a Warren James store before your interview. Take note of how the staff interact with customers and the overall shopping experience. This will give you valuable insights to discuss during your interview and demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer or contributed to a team goal, as these stories will highlight your suitability for the Retail Sales Advisor position.

✨Tip Number 4

Showcase your passion for jewellery, even if you lack formal knowledge. Talk about any personal experiences with jewellery or how you appreciate its significance, as this enthusiasm can set you apart from other candidates.

We think you need these skills to ace Retail Sales Advisor

Customer Service Skills
Sales Techniques
Product Knowledge
Teamwork
Communication Skills
Attention to Detail
Initiative
Visual Merchandising
Passion for Jewellery
Time Management
Adaptability
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Warren James is looking for in a Retail Sales Advisor. Highlight your passion for jewellery and customer service in your application.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous retail or customer service roles, and showcase your ability to work as part of a team and under your own initiative.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Warren James and how you can contribute to their mission of providing excellent customer service.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is essential for the Retail Sales Advisor role.

How to prepare for a job interview at Warren James Jewellers

✨Show Your Passion for Jewellery

Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with the interviewers at Warren James.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Warren James values a friendly and knowledgeable approach, so be ready to discuss how you can create a welcoming environment for customers.

✨Dress to Impress

Since a smart and well-groomed appearance is essential, make sure to dress professionally for the interview. This not only reflects your understanding of the company's public image but also shows respect for the opportunity.

✨Research the Brand

Familiarise yourself with Warren James and its products before the interview. Understanding their ethos and commitment to customer experience will help you align your answers with their values and demonstrate your interest in the role.

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