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- Tasks: Lead a new shop, manage daily operations, and inspire your team to excel in sales.
- Company: Join Warren James, a beloved UK jewellery brand dedicated to customer experience and community.
- Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay directly into your account.
- Why this job: Be part of a passionate team, promote beautiful jewellery, and make a real impact on customers.
- Qualifications: Retail management experience preferred; passion for sales and jewellery is essential.
- Other info: Training provided for jewellery knowledge; we value you as an individual, not just a number.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunity to join one of the UKs best loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery. Warren James is on the lookout for a Shop Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About us: At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today. Operating from over 200 shops nationwide and online shopping through our website, we are committed to looking after and continually developing our forever growing customer community.
The Retail Manager Role:
- Operating within Warren James policies, procedures and processes, manage and take responsibility for the day-to-day operations of a designated shop and small team to maximise sales, customer numbers and team potential.
- Create a welcoming environment & great one to one customer experiences.
- Motivate and develop a small sales team to reach their full potential.
- Set a good example in everything you do.
- Develop and maintain an excellent knowledge of our jewellery.
The Retail Manager Essentials:
- Experience in retail management or hospitality.
- Experience in managing a small team.
- A genuine enjoyment for sales and a passion for jewellery and customer service.
- A smart and well-groomed appearance.
- Self-motivated with good leadership and people skills.
- Good communicator and organisational ability.
- Attention to detail in everything you do.
- Jewellery knowledge isn’t required as training is provided.
The Benefits:
- Full time contract.
- 28 days holiday a year and after 5 years you'll receive 33 days a year (including 8 Bank holidays).
- Monthly pay straight into your bank account.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
If you’ve got what it takes and are passionate and enthusiastic about customers and sales we would love to hear from you - Click below to apply.
Retail Manager in Dover employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Dover
✨Tip Number 1
Familiarise yourself with Warren James' brand values and customer service ethos. Understanding what makes them unique will help you align your approach during interviews and demonstrate your passion for their jewellery.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Think of specific examples where you've successfully motivated a team or improved sales, as this will showcase your leadership skills and ability to drive results.
✨Tip Number 3
Showcase your enthusiasm for jewellery by staying updated on current trends and popular styles. This knowledge can help you connect with the brand's products and convey genuine excitement during your conversations with the hiring team.
✨Tip Number 4
Practice your communication skills, especially in a customer service context. Being able to articulate how you would create a welcoming environment and provide excellent one-to-one customer experiences will be crucial in your discussions.
We think you need these skills to ace Retail Manager in Dover
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Warren James' ethos and values. Highlight your passion for customer service and retail in your application, showing that you align with their commitment to a delightful shopping experience.
Tailor Your CV: Make sure your CV reflects your experience in retail management or hospitality. Emphasise any leadership roles you've held and your ability to motivate a team, as these are key aspects of the Retail Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for jewellery and sales. Share specific examples of how you've driven sales or improved customer experiences in previous roles to demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Retail Manager role.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with Warren James' brand ethos.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Discuss specific situations where you motivated your team or improved their performance, as this is crucial for the Retail Manager role.
✨Emphasise Customer Service Experience
Warren James values excellent customer service, so be ready to discuss your previous roles in retail or hospitality. Highlight instances where you went above and beyond to create a memorable customer experience.
✨Research the Brand
Familiarise yourself with Warren James' history, values, and product range. Being knowledgeable about the company will show your commitment and help you answer questions more effectively during the interview.
