Retail Manager in Chester

Retail Manager in Chester

Chester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily shop operations, drive sales, and create amazing customer experiences.
  • Company: Join Warren James, the UK's largest independent retail jeweller with a family-oriented culture.
  • Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay directly to your bank account.
  • Why this job: Be part of a passionate team promoting beautiful jewellery and enhancing customer satisfaction.
  • Qualifications: Retail management experience preferred; passion for jewellery and customer service is essential.
  • Other info: Training provided for jewellery knowledge; must love wearing Warren James jewellery.

The predicted salary is between 24000 - 36000 £ per year.

Retail Manager –Chester 2

Warren James is on the lookout for a Shop Manager – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us:

At Warren James we are a company made up of real people who care about what we do and know how to do a great job.

Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike you are known by name, not a number.

From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UKs largest independently owned and trusted retail jeweller.

Operating from over 200 shops Nationwide and online shopping through our website both online and instore we are committed to looking after our ever-growing customer community.

This is a great opportunity to manage one of our shops and join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Manager Role:

  • Operating within Warren James policies, procedures and processes, manage and take responsibility for the day-to-day operations of a designated shop and small team to maximise sales, customer numbers and team potential
  • Create a welcoming environment & great one to one customer experiences
  • Motive and develop a small sales team to reach their full potential
  • Set a good example in everything you do
  • Develop and maintain an excellent knowledge of our jewellery

The Retail Manager Essentials:

  • Experience in retail management or hospitality
  • An ability to display a genuine passion for jewellery and customer service
  • Promote a smart and well-groomed appearance essential in reflecting our companys public image
  • A necessity to love wearing Warren James jewellery
  • Self-motivated with good leadership and people skills
  • Confident communicator with good organisational skills
  • Attention to detail in everything you do
  • Jewellery knowledge isnt required as training is provided

The Benefits:

  • Full time contract
  • 28 days holiday a year and after 5 years youll receive 33 days a year (including 8 Bank Holidays)
  • Monthly pay straight into your bank account at the end of every month
  • Staff discount on your WJ jewellery purchases
  • Incentives and treats throughout the year

If youve got what it takes and are passionate and enthusiastic about customers and sales

we would love to hear from you – Click below to apply

Retail Manager in Chester employer: Warren James Jewellers

Warren James is an exceptional employer that values its employees as much as its customers, fostering a supportive and family-oriented work culture in Chester. With opportunities for personal growth and development, along with generous benefits like 28 days of holiday (increasing to 33 after five years) and staff discounts, we ensure our team feels appreciated and motivated. Join us in promoting our passion for jewellery and delivering outstanding customer experiences in one of the UK's most beloved retail brands.
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Contact Detail:

Warren James Jewellers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager in Chester

✨Tip Number 1

Show your passion for jewellery! When you meet with the hiring team, make sure to express your love for wearing and promoting jewellery. Share personal stories or experiences that highlight your enthusiasm.

✨Tip Number 2

Familiarize yourself with Warren James' brand values and history. Understanding their commitment to customer service and family values will help you align your answers during the interview with what they stand for.

✨Tip Number 3

Prepare to discuss your leadership style. Since the role involves managing a small team, think of examples where you've motivated others or improved team performance in previous roles.

✨Tip Number 4

Dress the part! Since a smart and well-groomed appearance is essential, make sure to present yourself professionally during the interview. This reflects your understanding of the company's public image.

We think you need these skills to ace Retail Manager in Chester

Retail Management Experience
Customer Service Skills
Sales Motivation
Team Leadership
Organizational Skills
Attention to Detail
Effective Communication
Passion for Jewellery
Self-Motivation
Ability to Create Welcoming Environments
Coaching and Development Skills
Public Image Awareness
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Warren James' values and mission. Highlight your alignment with their family-oriented approach and commitment to customer service in your application.

Showcase Your Passion for Jewellery: Express your genuine enthusiasm for jewellery in your cover letter. Mention any personal experiences or stories that reflect your love for the product, as this is a key aspect of the role.

Highlight Relevant Experience: Detail your previous retail management or hospitality experience in your CV. Focus on specific achievements that demonstrate your ability to drive sales and lead a team effectively.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out to the hiring team.

How to prepare for a job interview at Warren James Jewellers

✨Show Your Passion for Jewellery

Make sure to express your genuine love for jewellery during the interview. Share personal stories about your experiences with jewellery, whether it's wearing it or gifting it, to connect with the interviewers and demonstrate your enthusiasm.

✨Highlight Your Retail Management Experience

Discuss your previous experience in retail management or hospitality. Be prepared to provide specific examples of how you've successfully managed a team, driven sales, and created a welcoming environment for customers.

✨Demonstrate Leadership Skills

Emphasize your leadership abilities by sharing instances where you motivated and developed a team. Talk about how you set a good example and fostered a positive work culture, which aligns with Warren James' family values.

✨Prepare Questions About the Company

Show your interest in Warren James by preparing thoughtful questions about the company culture, values, and future goals. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.

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