At a Glance
- Tasks: Lead a team, drive sales, and create amazing customer experiences in our jewellery shop.
- Company: Join Warren James, the UK's largest independent jeweller, known for its family values and customer care.
- Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay with incentives throughout the year.
- Why this job: Be part of a passionate team, promote beautiful jewellery, and make customers smile every day.
- Qualifications: Retail management experience is preferred; a love for jewellery and great customer service is essential.
- Other info: Training provided for jewellery knowledge; we value you as an individual, not just a number.
The predicted salary is between 24000 - 36000 £ per year.
Job Description: Warren James is on the lookout for a Shop Manager – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness. About us: At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, weve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today. Operating from over 200 shops Nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community. This is a great opportunity to manage one of our shops and join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery. The Retail Manager Role: Operating within Warren James policies, procedures and processes, manage and take responsibility for the day-to-day operations of a designated shop and small team to maximise sales, customer numbers and team potential Create a welcoming environment & great one to one customer experiences Motive and develop a small sales team to reach their full potential Set a good example in everything you do Develop and maintain an excellent knowledge of our jewellery The Retail Manager Essentials: Experience in retail management or hospitality Experience in managing a small team A genuine enjoyment for sales and a passion for jewellery and customer service A smart and well-groomed appearance Self-motivated with good leadership and people skills Good communicator and organisational ability Attention to detail in everything you do Jewellery knowledge isnt required as training is provided The Benefits: Full time contract 28 days holiday a year and after 5 years youll receive 33 days a year (including 8 Bank Holidays) Monthly pay straight into your bank account Staff discount on your WJ jewellery purchases Incentives and treats throughout the year If youve got what it takes and are passionate and enthusiastic about customers and sales We would love to hear from you – Click below to apply.
Retail Manager employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with Warren James' brand values and history. Understanding their commitment to customer service and family values will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Showcase your passion for jewellery in conversations. Whether it's discussing your favourite pieces or trends in the industry, expressing genuine enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully led a team in previous roles. Highlighting your leadership skills and ability to motivate others will resonate well with the hiring managers looking for a Retail Manager.
✨Tip Number 4
Dress smartly and reflect the company's public image during your interview. Since appearance is essential at Warren James, making a great first impression can reinforce your suitability for the role.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Company Culture: Warren James values family and customer care. Reflect this in your application by mentioning how your personal values align with theirs, showcasing your passion for jewellery and customer service.
Tailor Your CV: Highlight your retail management experience and any relevant skills that demonstrate your ability to lead a team and drive sales. Use specific examples of past achievements to illustrate your capabilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention your love for jewellery and how you can contribute to creating a welcoming environment for customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Retail Manager role.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share personal stories about your experiences with jewellery, whether it's wearing it or gifting it, to demonstrate your enthusiasm and connection to the brand.
✨Highlight Your Retail Management Experience
Discuss your previous experience in retail management or hospitality. Be prepared to provide specific examples of how you've successfully managed a team, driven sales, and created a welcoming environment for customers.
✨Demonstrate Leadership Skills
Warren James values strong leadership. Talk about how you motivate and develop your team, setting a good example in your work ethic and customer interactions. Share any strategies you've used to help team members reach their full potential.
✨Prepare Questions About the Company
Show your interest in Warren James by preparing thoughtful questions about the company culture, values, and future goals. This not only demonstrates your enthusiasm but also helps you assess if the company aligns with your own values.