Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily shop operations, drive sales, and create amazing customer experiences.
- Company: Join Warren James, the UK's largest independent jeweller, known for its family values and customer care.
- Benefits: Enjoy 28 days holiday, monthly pay, staff discounts, and exciting incentives.
- Why this job: Be part of a passionate team promoting beautiful jewellery in a supportive environment.
- Qualifications: Retail management experience preferred; passion for jewellery and customer service is essential.
- Other info: Training provided for jewellery knowledge; must love wearing our products.
The predicted salary is between 24000 - 36000 £ per year.
Retail Deputy Manager –Thurrock
Warren James is on the lookout for a Shop Deputy Manager – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About us:
At Warren James we are a company made up of real people who care about what we do and know how to do a great job.
Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike you are known by name, not a number.
From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UKs largest independently owned and trusted retail jeweller.
Operating from over 200 shops Nationwide and online shopping through our website both online and instore we are committed to looking after our ever-growing customer community.
This is a great opportunity to manage one of our shops and join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Deputy Manager Role:
- Operating within Warren James policies, procedures and processes, assist and be responsible for the day to day operations of a designated shop and small team to maximise sales and customer numbers
- Create a welcoming environment & great one to one customer experiences
- Motivate and assist the team to reach their full potential
- Set a good example in everything you do
- Develop and maintain a good knowledge of our jewellery
The Retail Deputy Manager Essentials:
- Experience in retail management or hospitality
- An ability to display a genuine passion for jewellery and customer service
- Promote a smart and well-groomed appearance essential in reflecting our companys public image
- A necessity to love wearing Warren James jewellery
- Self-motivated with good leadership and people skills
- Confident communicator with good organisational skills
- Attention to detail in everything you do
Jewellery knowledge isnt required as training is provided
The Benefits:
- Full time contract
- 28 days holiday a year and after 5 years youll receive 33 days a year (including 8 Bank Holidays)
- Monthly pay straight into your bank account at the end of every month
- Staff discount on your WJ jewellery purchases
- Incentives and treats throughout the year
If youve got what it takes and are passionate and enthusiastic about customers and sales
We would love to hear from you – Click below to apply
Retail Deputy Manager in Grays employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager in Grays
✨Tip Number 1
Familiarise yourself with Warren James' brand values and history. Understanding their commitment to customer service and family values will help you align your responses during interviews and show that you're a good fit for the team.
✨Tip Number 2
Visit a few Warren James stores before your interview. Take note of the customer interactions and the overall atmosphere. This will give you insights into their customer service approach, which you can reference in your discussions.
✨Tip Number 3
Prepare to discuss your previous retail or hospitality experience in detail. Think about specific examples where you've motivated a team or improved sales, as these will demonstrate your capability as a Deputy Manager.
✨Tip Number 4
Show your passion for jewellery by wearing some pieces during your interview. This not only reflects your enthusiasm but also aligns with the company's image, making you a more memorable candidate.
We think you need these skills to ace Retail Deputy Manager in Grays
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Deputy Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Show Your Passion: Express your genuine passion for jewellery and customer service in your cover letter. Share personal experiences that demonstrate your enthusiasm and how it relates to the role at Warren James.
Highlight Relevant Experience: In your CV, focus on your previous retail management or hospitality experience. Use specific examples to showcase your leadership skills, ability to motivate a team, and any achievements in driving sales.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Retail Deputy Manager role.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share personal stories about your favourite pieces or experiences with jewellery, as this will resonate well with the company's values and culture.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others and create a positive work environment, as this is crucial for the Retail Deputy Manager role.
✨Understand Customer Service Excellence
Be ready to discuss what exceptional customer service means to you. Think of specific instances where you went above and beyond for a customer, as this aligns with Warren James' commitment to customer care.
✨Dress the Part
Since appearance is important in reflecting the company's public image, ensure you dress smartly and wear some jewellery that represents the brand. This shows that you embody the company's ethos and are proud to promote their products.
