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- Tasks: Lead a team, drive sales, and create amazing customer experiences in our jewellery shop.
- Company: Join Warren James, the UK's largest independent retail jeweller with a family-oriented culture.
- Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay straight to your bank account.
- Why this job: Be part of a passionate team and share your love for jewellery with customers.
- Qualifications: Retail management experience and a genuine passion for customer service are essential.
- Other info: Training provided, with excellent opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Warren James is on the lookout for a Shop Deputy Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About us: At Warren James we are a company made up of real people who care about what we do and know how to do a great job. Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike - you are known by name, not a number. From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UK's largest independently owned and trusted retail jeweller. Operating from over 200 shops Nationwide and online shopping through our website - both online and instore we are committed to looking after our ever-growing customer community. This is a great opportunity to manage one of our shops and join one of the UK's best loved jewellery brands - help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Deputy Manager Role:
- Operating within Warren James policies, procedures and processes, assist and be responsible for the day to day operations of a designated shop and small team to maximise sales and customer numbers.
- Create a welcoming environment & great one to one customer experiences.
- Motivate and assist the team to reach their full potential.
- Set a good example in everything you do.
- Develop and maintain a good knowledge of our jewellery.
The Retail Deputy Manager Essentials:
- Experience in retail management or hospitality.
- An ability to display a genuine passion for jewellery and customer service.
- Promote a smart and well-groomed appearance - essential in reflecting our company's public image.
- A necessity to love wearing Warren James jewellery.
- Self-motivated with good leadership and people skills.
- Confident communicator with good organisational skills.
- Attention to detail in everything you do.
- Jewellery knowledge isn't required as training is provided.
The Benefits:
- Full time contract.
- 28 days holiday a year and after 5 years you'll receive 33 days a year (including 8 Bank Holidays).
- Monthly pay straight into your bank account at the end of every month.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
If you've got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you - Click below to apply.
Retail Deputy Manager in Manchester employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Warren James' history, values, and products. This will not only impress them but also help you connect your passion for jewellery with their brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your retail management experience and how you can motivate a team to drive sales.
✨Tip Number 3
Dress to impress! Since you're applying for a role that reflects the company's public image, make sure you wear something stylish and professional. Show off your love for jewellery by incorporating some pieces from Warren James!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Retail Deputy Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for jewellery shine through! We want to see that you genuinely care about our products and the customer experience. Share a little story or example that highlights your enthusiasm.
Tailor Your Application: Make sure to customise your application to fit the Retail Deputy Manager role. Highlight your relevant experience in retail management or hospitality, and how it aligns with our values at Warren James. We appreciate when you take the time to connect your skills to what we do!
Be Personable: Remember, we’re all about real people here at Warren James. Use a friendly tone in your application to reflect our family values. Let us get to know the real you – your personality can make a big difference!
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in everything we do, and it shows us you care about putting your best foot forward. And don’t forget to apply through our website!
How to prepare for a job interview at Warren James Jewellers
✨Know Your Jewellery
Even though training is provided, showing a genuine interest in jewellery can set you apart. Do a bit of research on the types of jewellery Warren James offers and be ready to discuss your favourites. This will demonstrate your passion and enthusiasm for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you created memorable shopping experiences or resolved issues effectively. This will highlight your ability to create that welcoming environment they’re looking for.
✨Dress to Impress
Since a smart and well-groomed appearance is essential, make sure you dress appropriately for the interview. Wear something that reflects the brand’s image and perhaps even incorporate some jewellery to show your personal connection to the products.
✨Be a Team Player
Warren James values teamwork, so be prepared to discuss how you motivate and assist your team. Share specific instances where you’ve helped colleagues reach their potential or contributed to a positive team atmosphere. This will show you’re not just a leader but also a supportive team member.
