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- Tasks: Assist in managing a shop, driving sales and creating amazing customer experiences.
- Company: Join Warren James, the UK's largest independent jewellery retailer with strong family values.
- Benefits: Enjoy 28 days holiday, staff discounts, and monthly pay straight to your bank account.
- Why this job: Be part of a passionate team promoting beautiful jewellery and enhancing customer satisfaction.
- Qualifications: Retail management experience and a love for jewellery are essential; training provided.
- Other info: Great career growth opportunities in a supportive and friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
Warren James is on the lookout for a Shop Deputy Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About us: At Warren James we are a company made up of real people who care about what we do and know how to do a great job. Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike; you are known by name, not a number. From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UK’s largest independently owned and trusted retail jeweller. Operating from over 200 shops Nationwide and online shopping through our website, both online and in-store, we are committed to looking after our ever-growing customer community. This is a great opportunity to manage one of our shops and join one of the UK’s best loved jewellery brands - help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Deputy Manager Role:
- Operating within Warren James policies, procedures and processes, assist and be responsible for the day to day operations of a designated shop and small team to maximise sales and customer numbers.
- Create a welcoming environment & great one to one customer experiences.
- Motivate and assist the team to reach their full potential.
- Set a good example in everything you do.
- Develop and maintain a good knowledge of our jewellery.
The Retail Deputy Manager Essentials:
- Experience in retail management or hospitality.
- An ability to display a genuine passion for jewellery and customer service.
- Promote a smart and well-groomed appearance - essential in reflecting our company’s public image.
- A necessity to love wearing Warren James jewellery.
- Self-motivated with good leadership and people skills.
- Confident communicator with good organisational skills.
- Attention to detail in everything you do.
- Jewellery knowledge isn’t required as training is provided.
The Benefits:
- Full time contract.
- 28 days holiday a year and after 5 years you'll receive 33 days a year (including 8 Bank Holidays).
- Monthly pay straight into your bank account at the end of every month.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you - Click below to apply.
Retail Deputy Manager in Liverpool employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager in Liverpool
✨Tip Number 1
Get to know the company inside out! Research Warren James, their values, and their products. This way, when you walk into that interview, you can show off your passion for their jewellery and how you fit into their family-oriented culture.
✨Tip Number 2
Practice your people skills! As a Retail Deputy Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress to impress! Since you're applying for a role that promotes a smart appearance, make sure you showcase your style by wearing some of Warren James' jewellery during your interview. It shows you believe in the brand!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Warren James family and ready to contribute to their success.
We think you need these skills to ace Retail Deputy Manager in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for jewellery shine through! Share why you’re excited about the opportunity to work with Warren James and how you can contribute to our brand's success.
Tailor Your CV: Make sure your CV highlights your retail management experience and any relevant skills. We want to see how your background aligns with the Retail Deputy Manager role, so don’t be shy about showcasing your achievements!
Be Personable: Remember, we’re all about real people here at Warren James. Use a friendly tone in your application to reflect our family values and show us that you’re someone who can connect with both customers and team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Warren James Jewellers
✨Know Your Jewellery
Even though Warren James provides training, showing a genuine interest in jewellery can set you apart. Research the latest trends and popular pieces in the market. This will not only impress your interviewers but also demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help a customer. This aligns perfectly with Warren James' commitment to creating great one-to-one customer experiences.
✨Dress to Impress
Since the role requires a smart and well-groomed appearance, make sure to dress appropriately for the interview. Wear something that reflects the brand's image and perhaps even a piece of jewellery from Warren James to show your enthusiasm for their products.
✨Be a Team Player
Warren James values teamwork, so be ready to discuss how you've motivated and assisted your team in past roles. Share stories that highlight your leadership skills and how you’ve helped others reach their potential, as this is crucial for the Deputy Manager position.
