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- Tasks: Manage daily shop operations and lead a small team to boost sales.
- Company: Warren James Jewellers, a beloved UK jewellery brand.
- Benefits: Full-time contract, 28 days holiday, staff discounts, and incentives.
- Why this job: Join a passionate team and create memorable customer experiences.
- Qualifications: Experience in retail management and a love for jewellery.
- Other info: Training provided; no jewellery knowledge required.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Warren James is on the lookout for a Shop Manager â someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About Us
At Warren James we are a company made up of real people who are passionate about what we do. You are known by your name, not a number. At the forefront of our company ethos, we remain dedicated to keeping the high street alive and a great place for retail. We are committed to offering our customers a delightful inâstore shopping experience with faceâtoâface customer service provided by our friendly, brilliant, and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, we've grown Warren James from the ground up starting with a single shop and growing into the wellâknown, nationwide, trusted highâstreet retailer we are today. Operating from over 200 shops nationwide and online shopping through our website, we are committed to looking after and continually developing our everâgrowing customer community.
This is a great opportunity to manage one of our shops and join one of the UK's bestâloved jewellery brands. Help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Manager Role
- Operating within Warren James policies, procedures and processes, manage and take responsibility for the dayâtoâday operations of a designated shop and small team to maximise sales, customer numbers and team potential.
- Create a welcoming environment & great oneâtoâone customer experiences.
- Motive and develop a small sales team to reach their full potential.
- Set a good example in everything you do.
- Develop and maintain an excellent knowledge of our jewellery.
The Retail Manager Essentials
- Experience in retail management or hospitality.
- Experience in managing a small team.
- A genuine enjoyment for sales and a passion for jewellery and customer service.
- A smart and wellâgroomed appearance.
- Selfâmotivated with good leadership and people skills.
- Good communicator and organisational ability.
- Attention to detail in everything you do.
The Benefits
- Fullâtime contract.
- 28 days holiday a year and after 5 years you'll receive 33 days a year (including 8 bank holidays).
- Monthly pay straight into your bank account.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
- Jewellery knowledge isnât required as training is provided.
If you've got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you â Click below to apply.
Retail Manager in Glasgow employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Manager in Glasgow
â¨Tip Number 1
Get to know the company inside out! Before your interview, dive into Warren James' history, values, and products. This will not only impress them but also help you connect your passion for jewellery with their mission.
â¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your retail management experience and how you can motivate a team to drive sales.
â¨Tip Number 3
Dress to impress! Since you're applying for a Retail Manager position, make sure your appearance reflects the smart and well-groomed image that Warren James values. Show them you can represent their brand!
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Manager in Glasgow
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your love for jewellery and customer service shine through. We want to see your enthusiasm for the role and how you can contribute to our team at Warren James.
Tailor Your CV: Make sure your CV highlights your retail management experience and any relevant skills. Weâre looking for someone who can lead a team and drive sales, so showcase those experiences that align with what we do.
Be Yourself: At Warren James, we value authenticity. Donât be afraid to let your personality come through in your application. We want to know the real you and how youâll fit into our friendly team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itâs the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Warren James Jewellers
â¨Know Your Jewellery
Before the interview, brush up on your knowledge of jewellery. Familiarise yourself with different types of jewellery, styles, and trends. This will not only show your passion for the product but also help you connect with the interviewers who are looking for someone enthusiastic about their brand.
â¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or driven sales. Think about specific situations where you motivated your team or improved customer service. This will demonstrate your capability to lead and inspire others in the retail environment.
â¨Emphasise Customer Experience
Warren James values face-to-face customer service, so be ready to discuss how you create welcoming environments and memorable shopping experiences. Share stories that highlight your ability to engage with customers and resolve issues effectively.
â¨Dress to Impress
As a Retail Manager, your appearance matters. Dress smartly and ensure you look well-groomed for the interview. This reflects your understanding of the brand's image and shows that you take the role seriously. Plus, it sets a good example for your future team!
