Retail Manager in Gillingham

Join to apply for the Retail Manager role at Warren James Jewellers

Job Description

Warren James is on the lookout for a Shop Manager – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we\’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops Nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to manage one of our shops and join one of the UK’s best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Manager Role

• Operating within Warren James policies, procedures and processes, manage and take responsibility for the day‑to‑day operations of a designated shop and small team to maximise sales, customer numbers and team potential
• Create a welcoming environment & great one to one customer experiences
• Motive and develop a small sales team to reach their full potential
• Set a good example in everything you do
• Develop and maintain an excellent knowledge of our jewellery

The Retail Manager Essentials

• Experience in retail management or hospitality
• Experience in managing a small team
• A genuine enjoyment for sales and a passion for jewellery and customer service
• A smart and well‑groomed appearance
• Self‑motivated with good leadership and people skills
• Good communicator and organisational ability
• Attention to detail in everything you do

The Benefits

Jewellery knowledge isn\’t required as training is provided

• Full time contract
• 28 days holiday a year and after 5 years you\’ll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you\’ve got what it takes and are passionate and enthusiastic about customers and sales We would love to hear from you – Click below to apply.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development