Junior Community Manager in Stevenage

At Warner Music Group, we are a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork.
• Commitment: We pursue excellence for our team and our talent.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. We encourage applications from people with a wide variety of backgrounds and experiences.

The Community team at Warner Records is responsible for building meaningful, scalable, and data-driven relationships between artists and their fans. This role sits at the centre of that ecosystem, partnering with internal teams, external agencies, and artist management to drive growth, engagement, and first-party data acquisition.

As a Junior Community Manager, you are the engine behind turning casual listeners into loyal superfans. This role builds fan ecosystems that feel alive and inspiring – from Discord servers buzzing with activity to unforgettable fan-first events.

Here You’ll Get To:

• Lead the ideation, strategy, and execution of community initiatives across an assigned roster of Warner Records artists.
• Analyse fan behaviour to build systems and experiences that keep communities thriving.
• Strategise and execute direct-to-fan comms campaigns across email and SMS platforms.
• Maintain artist websites and landing pages in collaboration with internal and external web development teams.
• Build day-to-day working relationships with other label teams and feed into wider campaign strategies through a community lens.
• Explore the role of emerging technologies such as AI, web3, and blockchain within community strategy.

About You:

• You have proven experience working directly with artists and managers.
• You’re experienced working in community moderation, direct to fan marketing and/or CRM.
• You know how to scale and activate online communities.
• You have a deep understanding of fan culture and what sparks connection.
• You’re tech-savvy, quick to master new platforms and tools.
• You have strong analytical skills, with the ability to translate data into action.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to any characteristic protected by law.