At a Glance
- Tasks: Lead a dynamic facilities team and manage essential services for a vibrant workplace.
- Company: Join Warner Music Group, a leader in the music industry with a commitment to diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Work five days a week in a lively office setting.
- Why this job: Make a real impact on employee experience in a creative environment.
- Qualifications: Two years' experience in facilities management and a proactive mindset.
The predicted salary is between 40000 - 50000 € per year.
About the role
You will be part of a core in‑house facilities team, supporting approximately 800 members of staff across two buildings in West London (Kensington). You will manage the Facilities Coordinator, the in‑house Reception/Front‑of‑house and Mail Room teams, and service partner leads (Catering, Cleaning).
Responsibilities
- Supervise, train, motivate and appraise front‑of‑house and mailroom staff and review their roles regularly.
- Manage the first point of call for Warner Music’s outsourced service providers and oversee the tendering process for these services (cleaning, catering, fire safety, events, plant, waste) highlighting and escalating failings when appropriate to the head of the Facilities team.
- Manage any internal events held in our bar or event space.
- Purchase, raise supplier purchase orders, check and code invoices, query incorrect invoices, obtain credit notes where appropriate.
- Lead Staff Health at least two years at facilities coordinator level or higher.
- Be able to work under pressure and meet tight deadlines across multiple projects.
Preferred
- Two or more years’ experience in managing facilities services.
- Proactive outlook with implementing new ideas and systems to improve workplace environment and processes.
Work arrangement
This position requires working five days per week in the office. Remote working is not permitted.
Equal Opportunity
WMG is committed to inclusion and diversity. We are proud to be an equal‑opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.
Facilities Manager (Soft Services) employer: Warner Music Australia
At Warner Music Group, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Facilities Manager in the heart of West London, you will not only lead a dedicated team but also have access to exceptional growth opportunities within a dynamic environment that values innovation and collaboration. With a commitment to employee well-being and a diverse workplace, Warner Music Group stands out as an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager (Soft Services)
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to improving workplace processes. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Showcase your experience with managing teams and projects. Use specific examples from your past roles to demonstrate your ability to lead and motivate staff, especially in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Manager (Soft Services)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing teams and facilities services, and don’t forget to mention any relevant projects you've led that showcase your proactive approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've improved workplace environments or processes in your previous roles.
Showcase Your Leadership Skills:Since you'll be supervising and motivating staff, make sure to highlight your leadership experience. Talk about how you've trained and appraised teams in the past, and any successful initiatives you've implemented.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Warner Music Australia
✨Know Your Stuff
Make sure you understand the role of a Facilities Manager, especially in soft services. Brush up on your knowledge about managing teams, overseeing service providers, and handling budgets. Being able to discuss specific examples from your past experience will show that you're not just familiar with the responsibilities but have successfully managed them.
✨Showcase Your Leadership Skills
Since you'll be supervising and motivating staff, prepare to discuss your leadership style. Think of examples where you've trained or appraised team members, and how you’ve handled challenges. This is your chance to demonstrate that you can lead a diverse team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing a crisis with a service provider or dealing with tight deadlines. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will highlight your proactive outlook and ability to implement new ideas.
✨Understand the Company Culture
Research Warner Music Group's values and commitment to diversity and inclusion. Be prepared to discuss how your personal values align with theirs. Showing that you understand and appreciate their culture will help you stand out as a candidate who fits well within their team.
