Stock Associate

Stock Associate

Full-Time 28000 - 30000 £ / year (est.) No working from home possible
Warner Media, LLC.

At a Glance

  • Tasks: Receive and manage stock, ensuring everything is in the right place for our customers.
  • Company: Join Warner Bros. Discovery, a leader in entertainment and storytelling.
  • Benefits: Earn £13.45/hour, enjoy 28 days holiday, and access exclusive staff discounts.
  • Other info: Flexible hours with opportunities for growth and development.
  • Why this job: Be part of a dynamic team that champions customer experience and creativity.
  • Qualifications: Confident communicator with experience in fast-paced environments.

The predicted salary is between 28000 - 30000 £ per year.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post‑production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role… At the Warner Bros Studio London Tour, we pride ourselves in being renowned for our world class customer service and best in class products. What we want are naturally friendly, enthusiastic and all‑round positive individuals who want to be proud of their work. Our Stock Associates understand that the customer is at the heart of everything we do. We are One Team who champion customer experience and every task and process we deliver in service of that. Our efficiency and ‘Can‑do attitude’ allow us to get stock in the right place at the right time every day for our customers.

Role & accountabilities

  • Receive deliveries and direct it to the appropriate channels
  • Pick and prepare stock and deliver it to the right area
  • Work together with the Retail Associates to ensure we have the right stock in the right place at the right time
  • Support with all Stock Integrity actions including stock counts, cycle counts and write offs, and maintaining clean and tidy stock rooms and ensuring losses are kept to a minimum.
  • Ensure H&S procedures are being adhered to at all times
  • Proactively engage with and assist customers
  • Operate a Forklift and WAV Machine at height to pick stock (training provided)

The Essentials

  • Effective, confident communication, engaging proactively with visitors and colleagues
  • Experience working in a fast‑paced environment ideally in a store or warehouse
  • Builds positive relationships with those around them
  • Open to and acts on feedback
  • Able to work independently and use initiative to make own decisions

Working Pattern

Contracts range from 32 to 40 hours per week, and you will be required to work weekends (Saturday and Sunday). Your normal hours of work are between 6am and 10:30pm. Occasionally working hours could run until 12am for which you will be notified in advance.

What’s in it for you?

  • £13.45 per hour
  • 28 days holiday (pro‑rata)
  • GymPass or free access to our on‑site gym
  • Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
  • Staff discounts on Studio Tour tickets, retail, food and beverage
  • Free on‑site staff car parking
  • Complimentary staff shuttle bus between Watford Junction and our Studio Tour
  • On‑site staff Studio Café
  • Option to join our pension and private healthcare schemes

Onsite Working

This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Stock Associate employer: Warner Media, LLC.

At Warner Bros. Discovery, we pride ourselves on fostering a vibrant work culture that celebrates creativity and collaboration, making it an exceptional place for Stock Associates to thrive. With competitive pay, generous holiday allowances, and unique perks like free access to our on-site gym and exclusive staff discounts, we ensure our employees feel valued and supported. Located at our iconic studio in London, you will be part of a dynamic team dedicated to delivering outstanding customer experiences while enjoying ample opportunities for personal and professional growth.

Warner Media, LLC.

Contact Details:

Warner Media, LLC. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Stock Associate

Tip Number 1

Get to know the company! Before your interview, dive into Warner Bros. Discovery's values and recent projects. This shows you’re genuinely interested and helps you connect your skills to their mission.

Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with the Stock Associate role and the importance of customer service.

Tip Number 3

Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows you care about the opportunity and respect the company culture.

Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your chat to remind them of your enthusiasm for the role.

We think you need these skills to ace Stock Associate

Customer Service
Communication Skills
Teamwork
Stock Management
Attention to Detail
Problem-Solving Skills
Initiative

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Stock Associate role. Mention any relevant experience in fast-paced environments or customer service to catch our eye!

Show Your Team Spirit:Since we’re all about teamwork here at WBD, emphasise your ability to work well with others. Share examples of how you've collaborated in previous roles to create a positive customer experience.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Warner Media, LLC.

Know the Company

Before your interview, take some time to research Warner Bros. Discovery. Familiarise yourself with their values and guiding principles. This will not only show your enthusiasm but also help you align your answers with what they stand for.

Show Your Customer Service Skills

As a Stock Associate, customer experience is key. Prepare examples from your past work where you went above and beyond for customers. Highlight your ability to engage proactively and build positive relationships, as this is crucial for the role.

Demonstrate Your Team Spirit

WBD emphasises teamwork, so be ready to discuss how you've collaborated with others in fast-paced environments. Share specific instances where you contributed to team success or supported colleagues, showcasing your 'One Team' mentality.

Be Ready for Practical Questions

Expect questions about stock management and health & safety procedures. Brush up on your knowledge of stock integrity actions and be prepared to discuss how you would handle various scenarios related to stock counts and maintaining tidy stock rooms.