At a Glance
- Tasks: Support cutting-edge graphics technology and troubleshoot live production systems.
- Company: Join Warner Bros. Discovery, a leader in media and entertainment.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Onsite role with a focus on collaboration and innovation.
- Why this job: Be at the forefront of AR/VR/GFX technology and make a real impact.
- Qualifications: Experience with broadcasting equipment and strong troubleshooting skills required.
The predicted salary is between 50000 - 65000 £ per year.
Your New Role
As a specialist in graphics and a member of the COE AR/VR/GFX, the candidate will be an SME responsible for providing global 3rd Level of Engineering support, covering on call shifts to act in case of an emergency, participating in the research and selection of new technologies, ensuring complete documentation is available to all COE participants, and providing level 2 support. Additionally, the candidate will be responsible for training and overseeing the knowledge of Tier 2 support staff.
Your Role Accountabilities
- Laboratory Testing: Conducting tests on new software versions and features, tracking bugs, monitoring hardware for graphic systems, and testing graphics deployments on the cloud.
- Support: Troubleshooting, following up on issues with suppliers, managing tickets. Being available on-call for global emergencies (Major Incidents).
- Documentation and Training: Creating and updating documentation for graphic systems. Generating SOPs for Tier 2 support and providing training.
- Design and Implementation for New Projects: Including documentation and training for Tier 2 support and other COE team members.
- Participation in COE Meetings: Attending meetings to track issues, discuss new projects, and analyze and define technologies.
Qualifications and Experience
- Strong experience with broadcasting equipment related to live productions, and knowledge of 2D and 3D graphic systems and tracking systems.
- Methodical in troubleshooting issues both in the lab and during support cases.
- Detail-oriented in creating and maintaining technical documentation.
- Strong communication skills and the ability to work effectively in a collaborative environment across the organization.
Nice to have
- Knowledge of implementing cloud-based production solutions.
Onsite Working
This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Senior Systems Engineer employer: Warner Media, LLC.
At Warner Bros. Discovery, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Systems Engineer, you will benefit from comprehensive training opportunities, a commitment to diversity and inclusion, and the chance to work with cutting-edge technology in a vibrant environment. Our onsite location ensures a close-knit team atmosphere, where your contributions directly impact our global operations and creative projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at WBD. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work with graphics systems, bring them along to interviews. It’s a great way to demonstrate your expertise and passion.
✨Tip Number 3
Be ready for technical questions! Brush up on your troubleshooting methods and be prepared to discuss how you’d handle real-world scenarios related to graphic systems and support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Senior Systems Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Systems Engineer role. Highlight your experience with broadcasting equipment and graphic systems, as well as any relevant cloud-based solutions you've worked on. We want to see how your skills match up with what we're looking for!
Show Off Your Troubleshooting Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. Being methodical in troubleshooting is key for us, so share those stories that showcase your problem-solving prowess!
Documentation is Key:Since creating and maintaining technical documentation is a big part of the job, make sure to highlight your detail-oriented approach. If you’ve developed SOPs or training materials before, let us know – we love seeing that kind of initiative!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands. Don’t miss out on this opportunity!
How to prepare for a job interview at Warner Media, LLC.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest broadcasting equipment and graphic systems. Brush up on your knowledge of 2D and 3D graphics, as well as cloud-based production solutions. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Prepare for Troubleshooting Scenarios
Since troubleshooting is a big part of this role, think of some common issues you might face and how you would resolve them. Be ready to share examples from your past experiences where you successfully tackled technical problems, especially in high-pressure situations.
✨Documentation is Key
As you'll be responsible for creating and updating documentation, come prepared with examples of technical documents you've created before. Highlight your attention to detail and methodical approach to maintaining clear and comprehensive records.
✨Show Your Team Spirit
This role involves collaboration and training others, so be ready to discuss how you’ve worked effectively in teams. Share experiences where you’ve trained or mentored colleagues, and emphasise your strong communication skills to demonstrate that you can lead and support Tier 2 staff.
