At a Glance
- Tasks: Lead and coach daily leisure activities, ensuring guests have a fantastic experience.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Earn up to £14.31 per hour, with free gym access and discounts on food.
- Why this job: Make holidays memorable while developing your skills in a fun environment.
- Qualifications: Enthusiasm for leisure and great customer service skills are essential.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 11 - 14 £ per hour.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
Pay Rates: Up to £14.31 per hour depending on age.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
We have a fantastic opportunity for a Leisure Team Member at Warner Hotel.
Benefits:
- Potential live‑in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As a Leisure Team Member you will lead and coach the team’s daily activities to ensure all areas of responsibilities are covered. You and the team will host a variety of activities throughout the day from rifle shooting to archery.
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure.
- Great customer service skills.
- Able to pick up new skills quickly.
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.
What skills do I need?
- National Pool Lifeguard qualification (RLSS) an advantage but not essential – Full training available.
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department.
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health & Safety Policy.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Leisure Team Member employer: Warner Leisure Hotels
Contact Detail:
Warner Leisure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Heythrop Park and the Warner Hotels Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their leisure family.
✨Tip Number 2
Practice makes perfect! Think about the activities you might be hosting, like rifle shooting or archery, and prepare to discuss how you'd engage guests in these experiences. Show off your enthusiasm and creativity during the interview – it’s all about making those guests feel special!
✨Tip Number 3
Don’t forget to highlight your customer service skills! Share examples from your past experiences where you’ve gone above and beyond for customers. This is key for a Leisure Team Member role, so let your passion for providing exceptional service shine through.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up. So, don’t wait too long – get your CV in and let’s get you on board!
We think you need these skills to ace Leisure Team Member
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Leisure Team Member role. Highlight any relevant experience, especially in customer service or leisure activities, and don’t forget to show off your enthusiasm for the job!
Craft a Personal Cover Letter: A personal touch goes a long way! Write a cover letter that reflects your passion for leisure and how you can contribute to the team at Heythrop Park. Let us know why you’re excited about this opportunity!
Show Off Your Skills: If you’ve got any qualifications like the National Pool Lifeguard, mention them! Even if you don’t have it yet, let us know you’re eager to learn and grow with us. We love candidates who are keen to pick up new skills!
Apply Early!: With a high number of candidates expected, don’t wait around! Send your application through our website as soon as possible to stand out from the crowd. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Warner Leisure Hotels
✨Know the Company
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Passion for Leisure
As a Leisure Team Member, enthusiasm is key! Be prepared to discuss your love for leisure activities and how you can engage guests. Think of examples from your past experiences where you've successfully hosted or led activities, as this will demonstrate your suitability for the role.
✨Highlight Customer Service Skills
Customer service is at the heart of this position. Prepare to share specific instances where you've provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Leisure Team Member. This shows your interest and helps you gauge if the role is the right fit for you.