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- Tasks: Join our team to deliver exceptional service in a vibrant hospitality environment.
- Company: Heythrop Park is a stunning hotel within the Warner Hotels Group, set in beautiful Cotswolds parkland.
- Benefits: Enjoy live-in options, gym access, discounted food, and exclusive deals with national brands.
- Why this job: Be part of a diverse team, develop your skills, and create memorable guest experiences.
- Qualifications: Passion for food and drink, eagerness to learn, and a people-oriented mindset are essential.
- Other info: We value diversity and encourage applications from all backgrounds; flexibility in roles is available.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Up to £13.46 per hour dependent on age.
We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels. The benefits of working with us include:
- Live-in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing? As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.
What are we looking for?
- A passion for food and drink
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- A people person who would put the guest journey at the heart of everything they do
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitmentwarnerhotels.com
Hospitality Team Member employer: Warner Leisure Hotels
Contact Detail:
Warner Leisure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member
✨Tip Number 1
Familiarise yourself with the Warner Hotels Group and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during any interviews and show that you share their ethos.
✨Tip Number 2
Highlight your passion for food and drink in conversations or during interviews. Share any relevant experiences or knowledge you have, as this will demonstrate your enthusiasm for the role and your willingness to learn.
✨Tip Number 3
Prepare to discuss how you can contribute to a positive guest journey. Think of examples from past experiences where you provided excellent customer service or worked effectively in a team, as these will resonate well with the hiring managers.
✨Tip Number 4
Be ready to express your flexibility and willingness to support your team. The job description emphasises teamwork, so showcasing your ability to adapt and assist others will make you a standout candidate.
We think you need these skills to ace Hospitality Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Hospitality Team Member. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that emphasises your experience in hospitality, customer service, and teamwork. Use specific examples that demonstrate your passion for food and drink, as well as your ability to enhance the guest journey.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with their commitment to diversity, equity, and inclusion, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Leisure Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for food and drink during the interview. Share any relevant experiences that highlight your love for providing excellent customer service, as this is crucial for a role in hospitality.
✨Demonstrate Team Spirit
Since the role involves working within a diverse and multi-skilled team, be prepared to discuss how you collaborate with others. Share examples of how you've supported teammates in previous roles or how you handle teamwork challenges.
✨Emphasise Your Willingness to Learn
The company values individuals who are eager to learn and improve. Be ready to talk about any training or development you've pursued in the past and express your excitement about furthering your knowledge in customer service and hospitality.
✨Be Authentic and Inclusive
The company prioritises diversity, equity, and inclusion. During your interview, be yourself and share your unique perspective. Discuss how you can contribute to a welcoming environment for all guests and team members.
