Guest Leisure Experience Manager in Portsmouth

Guest Leisure Experience Manager in Portsmouth

Portsmouth Full-Time 24000 - 32000 £ / year (est.) No working from home possible
Warner Leisure Hotels

At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
  • Company: Join Warner Hotels, a vibrant coastal hotel group with stunning facilities.
  • Benefits: Competitive salary, career development, discounts, and free gym access.
  • Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
  • Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
  • Qualifications: Proven leadership in leisure, pool operations experience, and strong communication skills.

The predicted salary is between 24000 - 32000 £ per year.

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth. LEISURE MANAGER Salary: Up to £32,000 Location: Hayling Island, Hampshire Contract: Full-time, Permanent Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services. KEY RESPONSIBILITIES: Lead and inspire a team across leisure, activities and fitness operations Manage both our indoor and outdoor swimming pools Drive guest satisfaction and departmental revenue Manage budgets and P&L performance Ensure compliance with health & safety standards Coach and develop team members to reach their full potential WHAT WERE LOOKING FOR: Proven leadership in a sports, leisure and/or activities environment. Pool Plant Operations experience and qualifications. Experience managing a P&L and achieving commercial targets Strong communication and problem-solving skills Passion for wellness, hospitality, and team development Ability to make confident decisions and uphold high standards WHY JOIN US? Career development with funded qualifications (Apprenticeships to Degrees) 20% discount for you, family & friends across Warner Hotels & Haven Holidays Potential live-in accommodation Free use of gym and leisure facilities Free or 60% discounted meals on site Exclusive discounts with national retailers and brands Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate\'s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\'t hesitate to reach out to us at: Warner.recruitment@warnerhotel.co.uk

Guest Leisure Experience Manager in Portsmouth employer: Warner Leisure Hotels

At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the stunning coastal setting of Hayling Island, our team enjoys unique benefits such as funded qualifications, generous discounts, and access to top-notch leisure facilities, all while creating unforgettable experiences for our guests. Join us and be part of a diverse and inclusive environment where your passion for hospitality and wellness can truly thrive.

Warner Leisure Hotels

Contact Details:

Warner Leisure Hotels Recruitment Team

Warner.recruitment@warnerhotel.co.uk

StudySmarter Expert Advice🤫

We think this is how you could land Guest Leisure Experience Manager in Portsmouth

Tip Number 1

Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings at Warner Hotels.

Tip Number 2

Show off your personality! When you get an interview, let your passion for wellness and hospitality shine through. Share stories that highlight your leadership skills and how you've created memorable experiences for guests.

Tip Number 3

Research is key! Familiarise yourself with Warner Hotels and their values. Knowing their commitment to diversity and inclusion will help you align your answers during interviews and show that you're a great fit for the team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Warner Hotels family.

We think you need these skills to ace Guest Leisure Experience Manager in Portsmouth

Leadership
Team Management
Pool Plant Operations
P&L Management
Commercial Acumen
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see how your passion aligns with our mission to create unforgettable guest experiences.

Highlight Relevant Experience:Make sure to showcase your leadership experience in sports, leisure, or activities. We’re looking for someone who can manage a team effectively, so share specific examples of your past successes!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Leisure Manager role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Warner Hotels.

How to prepare for a job interview at Warner Leisure Hotels

Know Your Stuff

Make sure you’re familiar with the key responsibilities of the Guest Leisure Experience Manager role. Brush up on your knowledge of pool plant operations, health and safety standards, and how to drive guest satisfaction. This will show that you’re not just interested in the job, but that you understand what it entails.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in a sports or leisure environment. Think about specific challenges you faced and how you motivated your team to achieve commercial targets. This is your chance to shine, so make those experiences relatable and impactful!

Communicate Clearly

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your ideas and experiences, especially around problem-solving and decision-making.

Passion for Wellness and Hospitality

Let your passion for wellness and hospitality come through during the interview. Share why you love creating exceptional guest experiences and how you plan to inspire your team. This enthusiasm can set you apart from other candidates and show that you’re a great fit for the culture at Warner Hotels.