Guest Leisure Experience Manager
Guest Leisure Experience Manager

Guest Leisure Experience Manager

Bath Full-Time 24000 - 32000 £ / year (est.) No home office possible
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Warner Leisure Hotels

At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
  • Company: Join Warner Hotels, a vibrant coastal hotel group with stunning facilities.
  • Benefits: Competitive salary, career development, discounts, and free gym access.
  • Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
  • Qualifications: Proven leadership in leisure, pool operations experience, and strong communication skills.
  • Other info: Diversity and inclusion are at our core; we welcome all backgrounds.

The predicted salary is between 24000 - 32000 £ per year.

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth. LEISURE MANAGER Salary: Up to £32,000 Location: Hayling Island, Hampshire Contract: Full-time, Permanent Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services. KEY RESPONSIBILITIES: Lead and inspire a team across leisure, activities and fitness operations Manage both our indoor and outdoor swimming pools Drive guest satisfaction and departmental revenue Manage budgets and P&L performance Ensure compliance with health & safety standards Coach and develop team members to reach their full potential WHAT WERE LOOKING FOR: Proven leadership in a sports, leisure and/or activities environment. Pool Plant Operations experience and qualifications. Experience managing a P&L and achieving commercial targets Strong communication and problem-solving skills Passion for wellness, hospitality, and team development Ability to make confident decisions and uphold high standards WHY JOIN US? Career development with funded qualifications (Apprenticeships to Degrees) 20% discount for you, family & friends across Warner Hotels & Haven Holidays Potential live-in accommodation Free use of gym and leisure facilities Free or 60% discounted meals on site Exclusive discounts with national retailers and brands Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: Warner.recruitment@warnerhotel.co.uk

Guest Leisure Experience Manager employer: Warner Leisure Hotels

At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the stunning coastal setting of Hayling Island, our team enjoys unique benefits such as funded qualifications, generous discounts for family and friends, and access to top-notch leisure facilities. Join us to lead a passionate team dedicated to creating unforgettable guest experiences while enjoying a supportive environment that values diversity and inclusion.
Warner Leisure Hotels

Contact Detail:

Warner Leisure Hotels Recruiting Team

Warner.recruitment@warnerhotel.co.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Leisure Experience Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure and hospitality industry. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.

✨Tip Number 2

Show off your passion! When you get the chance to meet potential employers, whether at a job fair or a casual coffee, make sure to express your enthusiasm for wellness and guest experiences. It’s all about making that personal connection!

✨Tip Number 3

Prepare for the interview by researching Warner Hotels and their values. Understand their commitment to diversity and inclusion, and think of examples from your past that align with their mission. This will show you’re not just a fit for the role, but for the company culture too.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Sinah Warren. Let’s get you started on this exciting journey!

We think you need these skills to ace Guest Leisure Experience Manager

Leadership
Team Management
Pool Plant Operations
P&L Management
Commercial Acumen
Communication Skills
Problem-Solving Skills
Guest Satisfaction Focus
Health & Safety Compliance
Coaching and Development
Decision-Making
Passion for Wellness
Hospitality Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see how your passion aligns with our mission to create unforgettable guest experiences.

Highlight Relevant Experience: Make sure to showcase your leadership experience in sports, leisure, or activities. We’re looking for someone who can inspire a team, so share specific examples of how you've done this in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Leisure Manager role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Sinah Warren.

How to prepare for a job interview at Warner Leisure Hotels

✨Know Your Stuff

Make sure you’re well-versed in the specifics of the role. Familiarise yourself with pool plant operations and the key responsibilities of a Leisure Manager. This will not only show your enthusiasm but also demonstrate that you understand what it takes to lead a team effectively.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you’ve successfully led a team or managed a project. Highlight how you inspired others, drove guest satisfaction, and achieved commercial targets. This is your chance to shine as a leader!

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges in a leisure environment and how you would handle them. Practising these scenarios can help you respond confidently during the interview.

✨Express Your Passion for Wellness and Hospitality

Let your passion for wellness and guest experience shine through. Share why you love working in this industry and how you plan to uphold high standards of service. This personal touch can make a big difference in how you’re perceived by the interviewers.

Guest Leisure Experience Manager
Warner Leisure Hotels
Location: Bath
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