At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join the historic Alvaston Hall Hotel, part of the Warner Hotels Group.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be at the heart of guest satisfaction while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for excellent service.
The predicted salary is between 30000 - 40000 £ per year.
Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253‑bedroom hotel is a Grade II listed Victorian half‑timbered country house, making a great base for exploring Cheshire’s green spaces and history.
Role Purpose
The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance and operational efficiency throughout the shift. It provides leadership, coordination and decision‑making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication and effective crisis management to deliver a seamless guest experience.
Responsibilities
- Operational Oversight
- Act as the on shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership
- Provide on shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance
- Ensure adherence to H&S regulations, hygiene standards, and company policies.
- Act as the person responsible for emergency procedures, fire safety, and first aid.
- Complete incident reports and escalates as needed.
- Financial & Commercial Awareness
- Monitor upselling opportunities across F&B and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while protecting guest experience.
- Communication & Reporting
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
- Event & Function Support
- Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable.
- Excellent communication and problem‑solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Inclusion Statement
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Location
Alvaston Hall Hotel, Alvaston, CW5 6PD
Food and Beverage Supervisor – Alvaston Hall Hotel in Brighton employer: Warner Leisure Hotels
At Alvaston Hall Hotel, part of the Warner Hotels Group, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. Our employees enjoy competitive benefits, opportunities for career advancement, and the chance to work in a stunning Grade II listed Victorian country house, all while delivering exceptional guest experiences in the beautiful surroundings of Cheshire. Join us to be part of a dedicated team where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor – Alvaston Hall Hotel in Brighton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings at places like Alvaston Hall or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into Alvaston Hall and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by researching the hotel and its values. Understand their commitment to guest experience and think of examples from your past that demonstrate your leadership and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Alvaston Hall.
We think you need these skills to ace Food and Beverage Supervisor – Alvaston Hall Hotel in Brighton
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through! Share specific experiences that highlight your enthusiasm for creating exceptional guest experiences. We want to see how you can bring energy and care to our team!
Tailor Your Application:Make sure to customise your application to fit the Food and Beverage Supervisor role. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and how you can contribute to our hotel’s success.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Alvaston Hall and what we stand for!
How to prepare for a job interview at Warner Leisure Hotels
✨Know Your Venue
Before the interview, take some time to research Alvaston Hall Hotel. Familiarise yourself with its history, the dining options available, and any recent news or events. This will not only show your genuine interest in the role but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Be ready to discuss how you can bring that energy and positivity to Alvaston Hall.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to think on your feet or handle a crisis in a hospitality setting. Be prepared to share these stories during your interview, highlighting your ability to maintain guest satisfaction even under pressure.
✨Understand Health and Safety Standards
Brush up on food safety and hygiene regulations, as well as emergency procedures. Being knowledgeable about these topics will show that you're serious about compliance and guest safety, which are crucial for this role.
