At a Glance
- Tasks: Join our team to deliver exceptional service in a vibrant hospitality environment.
- Company: Warner Hotels offers stunning coastal locations and award-winning facilities.
- Benefits: Enjoy live-in options, free gym access, discounted food, and career development opportunities.
- Why this job: Be part of a diverse team that values authenticity and guest satisfaction.
- Qualifications: A passion for food, eagerness to learn, and a friendly attitude are essential.
- Other info: We embrace diversity and encourage applicants from all backgrounds.
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Join our team at Norton Grange part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is part of the Warner Hotels Group. Itβs a beautiful, coastal, 202-bedroom chalet village with a theatre, purpose-built leisure facilities, a restaurant, and award-winning gardens that feature beautiful views of the Solent. Itβs close to the port of Yarmouth on the Isle of Wight
Up to Β£12.21 per hour dependent on age
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels.
The Benefits Of Working With Us
- Live-in maybe available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.
By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.
What are we looking for?
- A passion for food and drink
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- A people person who would put the guest journey at the heart of everything they do
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
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Waiting Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Waiting Team Member
β¨Tip Number 1
Familiarise yourself with the Warner Hotels brand and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during any interviews or discussions.
β¨Tip Number 2
Showcase your passion for food and drink by discussing your favourite dining experiences or what you enjoy about hospitality. This can help demonstrate your enthusiasm for the role and the guest experience.
β¨Tip Number 3
Prepare to discuss how you would contribute to a supportive team environment. Think of examples from past experiences where youβve helped colleagues or enhanced the customer journey.
β¨Tip Number 4
Be ready to express your willingness to learn and grow within the role. Mention any relevant training or development opportunities youβre interested in, as this shows your commitment to personal and professional growth.
We think you need these skills to ace Waiting Team Member
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and tasks associated with the Waiting Team Member role. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that specifically highlights your experience in hospitality, customer service, and teamwork. Use keywords from the job description to demonstrate that you meet the requirements they are looking for.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and drink, and your commitment to providing excellent customer service. Mention how your values align with the company's focus on diversity, equity, and inclusion.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Hotels
β¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for food and drink during the interview. Share any relevant experiences that highlight your love for providing excellent customer service, as this role is all about creating a memorable guest journey.
β¨Demonstrate Team Spirit
Since the role involves working closely with a diverse team, be prepared to discuss how you collaborate with others. Share examples of how you've supported teammates in previous roles, showcasing your commitment to teamwork and a positive work environment.
β¨Research Warner Hotels
Familiarise yourself with Warner Hotels and their values, especially their commitment to diversity, equity, and inclusion. This will not only show your genuine interest in the company but also help you align your answers with their mission during the interview.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about training opportunities or how the team ensures a high-quality guest experience. It shows you're engaged and eager to learn more about the role.