At a Glance
- Tasks: Join our team to deliver exceptional customer service at the reception.
- Company: Warner Hotels Group, located in stunning coastal grounds.
- Benefits: Up to £12.71 per hour, free gym access, and discounts for you and your friends.
- Other info: Diversity and inclusion are central to our mission; we welcome all applicants.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
Join our team at Sinah Warren, part of the Warner Hotels Group. Set within magnificent grounds, this beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.
Pay Rates: Up to £12.71 per hour depending on age.
We have a fantastic opportunity for a Receptionist at Warner Hotels.
Benefits:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Responsibilities:
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders, you will be a key part of the smooth running of the reception area.
What we are looking for:
- A people person who would put the guest journey at the heart of everything they do.
- A willingness to learn and improve knowledge on customer service, our products and tailored selling.
- Someone who will care about the wider team and look to support wherever needed.
Skills and requirements:
No experience necessary – just a promise to come to work as your whole authentic self. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk
Receptionist Team Member in Tye employer: Warner Hotels
At Sinah Warren, part of the Warner Hotels Group, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion. Our stunning coastal location offers a supportive work environment with opportunities for career development through recognised qualifications and in-house training. Enjoy fantastic benefits including free access to leisure facilities, generous discounts for you and your loved ones, and a commitment to nurturing your growth within our vibrant team.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member in Tye
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and Sinah Warren. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Try role-playing common scenarios with friends or family to boost your confidence in handling guest interactions and queries.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist Team Member in Tye
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. This shows us that you’re genuinely interested in the role!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Warner Hotels
✨Know the Company
Before your interview, take some time to research Warner Hotels Group and Sinah Warren. Familiarise yourself with their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting your people skills will demonstrate that you’re the right fit for this role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, training opportunities, or how they support diversity and inclusion. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
✨Be Your Authentic Self
Warner Hotels values authenticity, so don’t be afraid to let your personality shine through during the interview. Be honest about your experiences and what you can bring to the team. This will help you connect better with the interviewers and make a lasting impression.
