At a Glance
- Tasks: Lead the Front Office team to create unforgettable guest experiences.
- Company: Join the Runnymede Hotel, part of the Warner Hotels Group.
- Benefits: Enjoy a competitive salary, flexible hours, and a vibrant work environment.
- Other info: Work in a stunning location with opportunities for growth and development.
- Why this job: Be the face of hospitality and make every guest feel special.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Front Office Supervisor Join our team at the Runnymede on Thames, part of the Warner Hotels Group.
Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
We're looking for a Front Office Supervisor on a 32 hour contract to join the Front Office team at the Runnymede Hotel..
The Front Office Supervisor acts as the "on shift" operational leader, and ensures an exceptional arrival, stay, and departure experience for every guest, leading the reception team with warmth, confidence, and professionalism.
In this role, you'll anticipate guest needs, resolves challenges calmly, and maintains smooth communication across departments.
Key responsibilities include: Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.
Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.
Ensure adherence to H
Front Office Supervisor - Runnymede in Surrey employer: Warner Hotels
Warner Hotels is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where creativity and collaboration thrive. Located in the picturesque Lakeside Coastal Village, Stoke-on-Trent, employees benefit from a supportive environment that values guest satisfaction and operational excellence, alongside competitive benefits and opportunities to shape memorable experiences for guests.
