Duty Manager Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities. Warner Hotels are recruiting for a Duty Manager. As the Duty Manager, you will be the face and operational heartbeat of the hotel during your shifts. You will lead from the front, ensuring the smooth running of all departments-including reception, housekeeping, food and beverage, and night operations. Responsibilities: Guest Experience and Service Excellence Maintain a visible management presence across guest areas and proactively engage with guests; resolve concerns professionally and efficiently. Apply appropriate compensation in line with guidelines. Monitor bars, restaurants and entertainment areas for consistent service standards. Health, Safety and Security Take responsibility for guest and team safety; attend first aid incidents. Ensure compliance with fire, health lead calmly under pressure. Financial and Energy Awareness Monitor operational efficiency; turn off unnecessary utilities. Make cost conscious decisions without compromising guest experience. Follow guidelines for compensation; protect stock and revenue. We're looking for you to have this experience or behaviours: Strong knowledge of Health
Duty Manager - Runnymede in Surrey employer: Warner Hotels
Warner Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee development and teamwork. Located in the picturesque Holme Lacy, Herefordshire, you will enjoy a supportive environment where your leadership skills can flourish, alongside competitive benefits and opportunities for career advancement within the hospitality industry.
