At a Glance
- Tasks: Lead service shifts and ensure exceptional guest experiences in our restaurants and bars.
- Company: Join the historic Warner Hotels Group at Studley Castle.
- Benefits: Enjoy competitive salary, gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be the face of hospitality and create unforgettable moments for guests.
- Qualifications: Experience in food and beverage operations and strong leadership skills.
The predicted salary is between 28594 - 28594 £ per year.
Food and Beverage Supervisor Join our team at Studley Castle, part of the Warner Hotels Group.
This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.
Salary 28,594 per annum Warner Hotels are recruiting for a Food & Beverage Supervisor .
This key role within our Food & Beverage team is responsible for leading service shifts, ensuring exceptional guest experiences, and supporting the smooth operation of our restaurants and bars.
As a Food & Beverage Supervisor at Warner Hotels , you'll be the face of hospitality during your shift, leading from the front to deliver outstanding service.
You'll support, coach, and motivate your team, maintain high operational standards, and ensure every guest enjoys the warm welcome and memorable dining experience that Warner Hotels is known for.
Working closely with managers and team leaders, you'll help drive service excellence while creating unforgettable moments for our guests.
Responsibilities: Operational Oversight Act as the on shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.
Provide on shift support and guidance to teams across all departments.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.
Guest Service & Experience Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.
Health, Safety & Compliance Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.
Financial & Commercial Awareness Monitor upselling opportunities across F&B and retail.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.
Communication & Reporting Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.
Communicate urgent matters to senior leadership promptly.
Liaise with organisers and internal teams to ensure requirements are met.
Problem Solving & Crisis Management Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety Behaviours, Skills & Experience Previous experience in food and beverage or hospitality operations.
Knowledge of food safety and hygiene standards - Level 3 food safety certificate would be desirable Excellent communication and problem-solving abilities Strong leadership skills with the ability to motivate and guide a team.
Why Work for Warner Hotels?
Free use of gym and leisure facilities 60% discounted food onsite Pension scheme A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 28 days annual leave per year (Inclusive of Bank Holidays) Cycle to Work Scheme 20% discount at breaks at Warner, Butlins & Haven additional discounts during your stays for you and your family Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions Life Assurance Free Car Parking onsite Family Friendly policies Refer a friend scheme
Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform Access to a discounts platform including a points based discount plan to increase your retail discounts Access your wages on demand through Aslan Employee Assistance Programme L&G Care Concierge Glow Getters and Long Service Awards Ready to discover your glow?
Be part of something more than a hotel - where your personality shines and your ideas matter.
At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do.
Our commitment to these values is unwavering and they are central to our mission.
We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner. recruitment@warnerhotels. co. uk
Food and Beverage Supervisor - Studley employer: Warner Hotels
Warner Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee development and teamwork. Located in the picturesque Holme Lacy, Herefordshire, you will enjoy a supportive environment where your leadership skills can flourish, alongside competitive benefits and opportunities for career advancement within the hospitality industry.
