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For Companies At a Glance
- Tasks: Deliver luxury spa treatments and ensure guests feel pampered.
- Company: Join Warner Hotels, known for exceptional guest experiences and wellness.
- Benefits: Enjoy discounts, free products, and wellness support, plus 60% off food.
- Why this job: Be part of a vibrant team with training opportunities and a focus on guest satisfaction.
- Qualifications: Passion for spa treatments; experience preferred but not essential.
- Other info: Full training provided; potential for staff accommodation available.
Why work for Warner Hotels:
- Product Incentives for Temple Spa and Mii Makeup. You can earn free products each month.
- Retail commission of up to 15% paid directly into your wages.
- Fortnightly pay.
- Range of discounts available on all spa treatments and products.
- Complimentary access to all Spa and Leisure facilities.
- Potential staff accommodation available.
- 60% discount on food onsite.
- Free parking onsite.
- Exclusive access to our Warner benefits platform with hundreds of discounts and offers with national brands and retailers.
- Wellness and Mental Health Support: Our Employee Assistance Programme provides complimentary 24-hour support, seven days a week, to you and your family.
- Minimum 20% discount on Warner and Haven holidays for you and your friends & family.
- Fantastic training and development opportunities, including externally recognised qualifications (apprenticeships and degree level).
You will play a vital role within our Spa and Leisure team, in delivering a 5-star luxury guest experience. Performing a full range of professional spa treatments, you will ensure they are delivered to the highest standards, leaving our guests feeling relaxed and truly pampered.
What we are looking for in a spa therapist:
- Passionate about the spa industry and performing high standard spa treatments.
- Guest focused to ensure a 5-star spa experience.
- 1 year experience in the spa industry (preferred but not essential).
- Team player to support the success of our spa and leisure department.
- Ability to offer expert advice on skincare and body products. Full training provided.
- Opportunities to deliver our Temple Spa experiences and Mii makeup workshops.
- Support the Spa and Leisure team with any other ad-hoc duties such as reception cover and cleaning.
Skills Required:
- Level 2 or equivalent industry qualifications.
- Level 3 or equivalent industry qualifications (Preferred but not essential).
- Massage/Hot Stone Qualifications (Preferred but not essential).
- Holistic Qualifications such as Reflexology, Reiki, Hopi ear candling (Preferred but not essential).
- Previous experience with Temple Spa, Jessica, Mii (Preferred but not essential).
Please note the hourly rate is based on experience, qualifications and age. Retail and incentive schemes involve a target which must be achieved. Full details will be provided at the interview.
Spa Therapist employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the products and services offered by Temple Spa and Mii Makeup. Being knowledgeable about these brands will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in delivering high-standard spa treatments, even if it's from a different setting. Be prepared to discuss specific techniques or treatments you've performed that align with the luxury experience Warner Hotels aims to provide.
✨Tip Number 3
Demonstrate your passion for the spa industry by discussing any ongoing training or certifications you are pursuing. This shows your commitment to professional development and aligns with Warner Hotels' emphasis on training opportunities.
✨Tip Number 4
Prepare to showcase your guest-focused approach by sharing examples of how you've gone above and beyond to enhance a client's experience in previous roles. This will resonate well with the expectations of providing a 5-star service.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the spa industry. Emphasise any qualifications you have, such as Level 2 or Level 3 certifications, and mention any specific treatments you are skilled in, like massage or holistic therapies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your commitment to providing a 5-star guest experience. Mention any previous roles where you delivered high-quality treatments and how you can contribute to the team at Warner Hotels.
Highlight Relevant Skills: In your application, be sure to highlight skills that align with the job description, such as guest focus, teamwork, and the ability to provide expert advice on skincare and body products. This will show that you understand what is required for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the spa industry.
How to prepare for a job interview at Warner Hotels
✨Show Your Passion for the Spa Industry
Make sure to express your enthusiasm for the spa industry during the interview. Talk about what drew you to this field and why you love performing spa treatments. This will demonstrate your commitment to providing a 5-star experience for guests.
✨Highlight Relevant Experience
Even if you don't have extensive experience, mention any relevant roles or training you've had in the spa industry. If you've worked with specific products like Temple Spa or Mii Makeup, be sure to bring that up as it aligns with what they are looking for.
✨Prepare for Questions on Guest Experience
Expect questions about how you would ensure a high-quality guest experience. Think of examples from your past where you went above and beyond for a client, and be ready to share those stories.
✨Ask About Training Opportunities
Since the role offers fantastic training and development opportunities, show your interest by asking about these during the interview. This not only shows your eagerness to learn but also aligns with their focus on professional growth.
