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- Tasks: Provide professional massages and beauty treatments to guests using Temple Spa products.
- Company: Join Warner Hotels, a leader in leisure and hospitality with a focus on guest experience.
- Benefits: Enjoy free gym access, discounted food, and exclusive discounts for family and friends.
- Why this job: Great opportunity for career growth with recognised qualifications and a supportive team culture.
- Qualifications: Must have NVQ Beauty Level 2 & 3 and excellent guest service skills.
- Other info: We value diversity and are open to flexible working arrangements.
The predicted salary is between 24000 - 36000 £ per year.
We have a fantastic opportunity for a Spa Therapist at Warner Hotels.
The benefits of working with us include:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts offers with many national brands and retailers
- A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% Discount to you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As a qualified Spa Therapist, you will provide professional massages, therapies, and beauty treatments to our guests using products from the Temple Spa range. You will also be supporting your manager to maximise revenue opportunities through diary management and proactive selling of high-quality spa retail products we have across our Temple Spa range.
What are we looking for?
An enthusiastic Spa Therapist who enjoys the day-to-day interaction with the guests. A qualified therapist who can put together a bespoke treatment based on individual personal circumstances. A passion to go above and beyond in maintaining high standards of treatment.
What skills do I need?
- NVQ Beauty Level 2 & 3
- Great guest service skills
- Able to communicate clearly at all levels
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Locations
Spa Therapist employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the Temple Spa product range before your interview. Understanding the products you'll be using will not only show your enthusiasm but also demonstrate your commitment to providing high-quality treatments.
✨Tip Number 2
Highlight your guest service skills during any interactions with the hiring team. Since the role involves day-to-day interaction with guests, showcasing your ability to create a welcoming and relaxing environment can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you can tailor treatments to meet individual guest needs. Being able to articulate your approach to bespoke treatments will demonstrate your expertise and passion for personalised care.
✨Tip Number 4
Research Warner Hotels and their commitment to diversity, equity, and inclusion. Showing that you align with their values can strengthen your application and highlight your understanding of the company culture.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and qualifications required for the Spa Therapist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ Beauty Level 2 & 3 qualifications in your CV and cover letter. Provide examples of your experience in providing massages, therapies, and beauty treatments, as well as any relevant training you've completed.
Showcase Guest Service Skills: Since great guest service skills are essential for this role, include specific examples in your application that demonstrate your ability to interact positively with guests and provide exceptional service.
Express Your Passion: In your cover letter, convey your enthusiasm for the role and your commitment to maintaining high standards of treatment. Share any personal anecdotes or experiences that illustrate your passion for the spa industry and guest satisfaction.
How to prepare for a job interview at Warner Hotels
✨Showcase Your Qualifications
Make sure to highlight your NVQ Beauty Level 2 & 3 during the interview. Discuss how your qualifications have prepared you for providing bespoke treatments and how they align with the high standards expected at Warner Hotels.
✨Demonstrate Guest Service Skills
Prepare examples of how you've provided excellent guest service in previous roles. Emphasise your ability to communicate clearly and effectively, as this is crucial for interacting with guests and understanding their needs.
✨Express Your Passion for Spa Treatments
Share your enthusiasm for spa therapies and beauty treatments. Talk about your commitment to going above and beyond in maintaining high treatment standards, and how you can contribute to creating a relaxing experience for guests.
✨Be Ready to Discuss Sales Techniques
Since the role involves maximising revenue through proactive selling, be prepared to discuss any experience you have in upselling or promoting products. Highlight your understanding of the Temple Spa range and how you would approach selling these products to guests.
