At a Glance
- Tasks: Lead daily operations and maintenance of a stunning hotel in Somerset.
- Company: Join the Warner Hotels Group, known for its beautiful properties and guest experiences.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Diversity and inclusion are key values; we welcome applicants from all backgrounds.
- Why this job: Make a real impact on guest satisfaction while managing a historic hotel.
- Qualifications: Experience in hospitality or facilities management is essential.
The predicted salary is between 30000 - 40000 £ per year.
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239-bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Warner Hotels are looking for a Property Manager to lead the team at our glorious hotel in Somerset, Cricket St Thomas.
As Property Manager, you'll be looking after daily maintenance & grounds function of the hotel. You'll be making sure that the site is operating efficiently, safely and is compliant to a range of standards. You'll be a strong leader, with great attention to detail, and a proactive approach to problem-solving. The Property Manager plays a critical part in ensuring a high-quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments. You'll also need to be comfortable in using data and systems to manage the costs and efficiencies of the department.
Key Responsibilities for the Property Manager will include:
- Facilities Management: Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction.
- Planning and programming PPM using systems and tools.
- Supporting the Maintenance & grounds teams at the properties, working with all team within the hotel, and across the portfolio to share best practice and support the business.
- Ensuring brand standards, policies and legal compliance are delivered, monitored and recorded.
- Accountability for ensuring Health & Safety policies and compliance are adhered to.
- Action planning and delegating tasks across a small team to ensure effectiveness of spends, plus ensuring our maintenance and PPM regime is clear and correct.
- Supporting grounds teams on site to deliver the required standards for our guests.
- Team Leadership: Managing and leading a team of maintenance and grounds teams and external contractors.
- Developing and recruiting team to support the foundations of the function for properties.
- Budget Management.
- Supplier Management: Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements.
- Use technology to support the function at property or centralised systems including BMS and CAFM systems.
- Safety and Compliance: Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures.
- Ensure that our guests and teams are always in a safe and secure environment.
- Sustainability & Utility Initiatives: Implement and promote sustainable practices across the hotel to reduce environmental impact.
- Drive the delivery of Utility targets through support, coaching and develop approaches to deliver financial results.
- Support the hotels green teams and energy initiatives at property.
- Reporting and Documentation: Maintain accurate records of maintenance activities, inspections, and repairs, and provide regular reports to regional management.
- Use systems and tools effectively to develop and manage the property FM function.
- Completion of capital requests.
The Property Manager will need to have significant experience in working within hospitality or leisure and be working in a similar facilities based role.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.
Property Manager - Cricket St Thomas in Somerset employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. As a Property Manager at our stunning Cricket St Thomas location, you'll enjoy a supportive environment with opportunities for professional growth, all while contributing to the maintenance of our beautiful hotel set in picturesque Somerset. With a focus on sustainability and guest satisfaction, we empower our employees to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Cricket St Thomas in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Warner Hotels. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit Cricket St Thomas or similar venues. Get a feel for the place and chat with staff. This shows genuine interest and gives you insights to mention in interviews.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Warner Hotels and their values. Be ready to discuss how your experience aligns with their goals, especially around sustainability and guest satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on being part of the team at Warner Hotels. Don’t miss out!
We think you need these skills to ace Property Manager - Cricket St Thomas in Somerset
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our values at Warner Hotels and how you can contribute to creating memorable guest experiences.
Be Specific About Your Experience:Don’t just list your previous roles; tell us about specific achievements and challenges you've faced in facilities management. We’re looking for details that demonstrate your leadership skills and problem-solving abilities.
Tailor Your Application:Make sure to customise your application for the Property Manager role at Cricket St Thomas. Highlight relevant skills and experiences that match the job description, especially around compliance, budget management, and team leadership.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Warner Hotels
✨Know Your Hotel Inside Out
Before the interview, make sure you research Cricket St Thomas thoroughly. Familiarise yourself with its history, facilities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to maintaining and enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Property Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your proactive approach to problem-solving and how you foster collaboration across departments.
✨Be Data-Savvy
Since the role involves using data and systems for budget management and operational efficiency, brush up on any relevant software or tools you’ve used in the past. Be ready to discuss how you've used data to drive decisions and improve processes in previous roles.
✨Emphasise Safety and Compliance
Health and safety are crucial in hospitality. Prepare to talk about your experience with compliance and safety standards. Share examples of how you've ensured a safe environment for guests and staff, and your understanding of legal regulations that apply to hotel operations.
