At a Glance
- Tasks: Deliver exceptional customer service at the reception of a stunning hotel.
- Company: Join the supportive team at Thoresby Hall, part of Warner Hotels Group.
- Benefits: Up to £12.71 per hour, free gym access, and discounts on food and leisure.
- Other info: Great career development opportunities with recognised qualifications and in-house training.
- Why this job: Be a key player in creating memorable guest experiences while developing your skills.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area. A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need? No experience necessary - just a promise to come to work as your whole authentic self.
Benefits:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Receptionist Team Member - Thoresby Hall employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an excellent employer, offering a supportive work environment where you can thrive as a Receptionist Team Member at Thoresby Hall. With access to fantastic benefits such as free gym facilities, generous discounts, and opportunities for career development through recognised qualifications, you'll be part of a team that values your authentic self and prioritises the guest experience. Join us in this stunning location, where original architecture meets beautiful parkland, and embark on a rewarding journey in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member - Thoresby Hall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thoresby Hall and Warner Hotels. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your ability to handle different types of guests. Role-playing with a friend can help you feel more confident when it comes to showing off your authentic self during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the opportunity and are ready to represent the hotel well from day one.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only streamlines the process but also gives us a chance to see your enthusiasm for joining the Thoresby Hall team right from the start.
We think you need these skills to ace Receptionist Team Member - Thoresby Hall
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so show us what makes you unique and how you can contribute to our team.
Highlight Your People Skills:As a Receptionist Team Member, you'll be at the heart of guest interactions. Make sure to emphasise any experience or qualities that showcase your ability to connect with people and provide excellent customer service.
Show Your Willingness to Learn:We love candidates who are eager to grow! Mention any past experiences where you've picked up new skills or knowledge quickly. This shows us you're ready to dive into the world of hospitality and develop your customer service expertise.
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It’s a straightforward process, and it ensures your application lands right in our hands!
How to prepare for a job interview at Warner Hotels
✨Know the Company
Before your interview, take some time to research Thoresby Hall and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist Team Member, being a people person is key. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. This will demonstrate your ability to put the guest journey at the heart of everything you do.
✨Emphasise Your Willingness to Learn
Since no experience is necessary, highlight your eagerness to learn and grow. Discuss any relevant skills or experiences that showcase your adaptability and willingness to improve your knowledge on customer service and tailored selling.
✨Be Your Authentic Self
The job description mentions bringing your whole authentic self to work. During the interview, be genuine and let your personality shine through. This will help the interviewers see how you would fit into their supportive team culture.
