At a Glance
- Tasks: Deliver exceptional customer service at our welcoming hotel reception.
- Company: Join the vibrant team at Gunton Hall, part of Warner Hotels Group.
- Benefits: Earn up to £11.44 per hour with free gym access and discounts.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course.
Up to £12.71 per hour (dependent on your age)
We have a fantastic opportunity for a Receptionist at Warner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area.
Why work with Warner Hotels? As a Receptionist, you'll receive:
- Free use of gym and leisure facilities
- 60% discounted food onsite
- Pension scheme
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 28 days annual leave per year (Inclusive of Bank Holidays)
- Cycle to Work Scheme
- 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
- Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
- Life Assurance
- Free Car Parking onsite
- Family Friendly policies
- Refer a friend scheme
- Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
- Access to a discounts platform including a points based discount plan to increase your retail discounts
- Access your wages on demand through Aslan
- Employee Assistance Programme
- L&G Care Concierge
- Glow Getters and Long Service Awards
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do.
- A willingness to learn and improve knowledge on customer service, our products and tailored selling.
- Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
- No experience necessary – just a promise to come to work as your whole authentic self.
Ready to discover your glow?Be part of something more than a hotel — where your personality shines and your ideas matter.
At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
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Receptionist Team Member in Lowestoft employer: Warner Hotels
Warner Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee development and teamwork. Located in the picturesque Holme Lacy, Herefordshire, you will enjoy a supportive environment where your leadership skills can flourish, alongside competitive benefits and opportunities for career advancement within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member in Lowestoft
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gunton Hall and the Warner Hotels Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest inquiries and providing top-notch customer service.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Warner Hotels careers page and submit your application directly. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Receptionist Team Member in Lowestoft
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant skills and experiences. We’re looking for a people person who cares about customer service, so emphasise any experience you have in that area, even if it’s informal.
Show Your Enthusiasm:Let us know why you’re excited about this role at Gunton Hall! A little enthusiasm goes a long way, so share what draws you to our hotel and how you can help create a fantastic guest experience.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Warner Hotels
✨Know the Company
Before your interview, take some time to research Gunton Hall and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate that you truly care about the guest journey, which is at the heart of what they do.
✨Be Authentic
The job description emphasises bringing your whole authentic self to work. During the interview, be yourself! Share your personality and let your passion for hospitality shine through. This will help you stand out as a candidate who aligns with their commitment to diversity and inclusion.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, opportunities for career development, or how they support their staff's growth. This shows that you're not just interested in the role, but also in how you can contribute to and grow within the company.
