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For Companies At a Glance
- Tasks: Join our team to deliver exceptional customer service at the reception.
- Company: Warner Hotels offers a vibrant work environment with spa facilities and stunning lake views.
- Benefits: Enjoy free gym access, discounted food, and exclusive deals with national brands.
- Why this job: This role is perfect for those who love people and want to grow in a supportive team.
- Qualifications: No experience needed; just bring your authentic self and a willingness to learn.
- Other info: Diversity and inclusion are key values; we welcome applicants from all backgrounds.
Pay Rates: Up to £11.44 per hour depending on age
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
We have a fantastic opportunity for a Receptionist at Warner Hotels.
The Benefits Of Working With Us
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do.
- A willingness to learn and improve knowledge on customer service, our products and tailored selling.
- Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
- No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: .uk
#J-18808-Ljbffr
Receptionist Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Team Member
✨Tip Number 1
Familiarise yourself with the Warner Hotels brand and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during any interviews and show that you share their ethos.
✨Tip Number 2
Highlight your customer service skills in conversations or during interviews. Even if you lack formal experience, think of examples from your life where you've provided excellent service or support to others.
✨Tip Number 3
Be prepared to discuss your willingness to learn and adapt. The role emphasises growth and development, so showcasing your enthusiasm for learning new skills can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Warner Hotels if possible. They can provide insights into the company culture and what it takes to succeed in the Receptionist Team Member role, giving you an edge in your application.
We think you need these skills to ace Receptionist Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Receptionist role. Emphasise customer service abilities, teamwork, and any experience in hospitality or administrative roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Warner Hotels and how you can contribute to their commitment to excellent customer service.
Highlight Soft Skills: Since the job requires a 'people person', emphasise your soft skills such as communication, empathy, and adaptability. Provide examples of how you've successfully interacted with customers or worked in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
As a Receptionist Team Member, your ability to connect with guests is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from previous roles or experiences.
✨Demonstrate a Willingness to Learn
Warner Hotels values individuals who are eager to learn and grow. During the interview, express your enthusiasm for developing your skills in customer service and your interest in the training opportunities they offer.
✨Emphasise Team Spirit
Highlight your ability to work well within a team. Discuss how you can support your colleagues and contribute to a positive work environment, as this role requires collaboration with the Reception Manager and Team Leaders.
✨Be Authentic
Warner Hotels encourages candidates to be their authentic selves. Don’t hesitate to showcase your personality during the interview, as they appreciate diversity and individuality in their team members.
