At a Glance
- Tasks: Join our night team to deliver exceptional customer service and support hotel operations.
- Company: Warner Hotels Group, a vibrant and inclusive workplace in a stunning location.
- Benefits: Competitive pay, free gym access, discounts, and career development opportunities.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team and make guests feel welcome during their stay.
- Qualifications: No experience needed, just bring your authentic self and a passion for service.
The predicted salary is between 27400 - 27400 £ per year.
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239‑bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.
Hourly pay rate: £13.21 dependent on age. Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
The Benefits Of Working With Us- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of hotel during the night.
What are we looking for?A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?No experience necessary – just a promise to come to work as your whole authentic self. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Nights Team Member in Oxford employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a supportive work culture where every team member is valued. Located in the stunning surroundings of Cricket St Thomas, our employees enjoy fantastic benefits including free gym access, generous discounts, and opportunities for career development through recognised qualifications. Join us to be part of a diverse team that prioritises guest satisfaction and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and Cricket St Thomas. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past where you've gone above and beyond for someone. We want to hear those stories during your chat with us!
✨Tip Number 3
Be yourself! We love authenticity, so don’t be afraid to show your true self during the interview. Let your personality shine through, and remember, we’re looking for someone who fits in with our supportive team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen to join our team at Warner Hotels. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Nights Team Member in Oxford
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. This shows us that you’re genuinely interested in the role!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on board!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Cricket St Thomas and the Warner Hotels Group. Familiarise yourself with their values, services, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their mission.
✨Showcase Your People Skills
As a Night Team Member, being a people person is crucial. Prepare examples from your past experiences where you've provided excellent customer service or worked well in a team. Highlight your ability to connect with guests and support your colleagues, as this aligns perfectly with what they’re looking for.
✨Emphasise Your Willingness to Learn
Since no experience is necessary, focus on your eagerness to learn and grow. Discuss any relevant skills or experiences that demonstrate your adaptability and commitment to personal development. Mention how you’re excited about the training and qualifications offered by the hotel.
✨Be Your Authentic Self
Warner Hotels values authenticity and diversity, so don’t be afraid to show your true self during the interview. Share your passions and interests, and how they align with the role. This will help you stand out and show that you’re a great fit for their inclusive culture.
