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- Tasks: Join our Night Team to deliver exceptional customer service and support hotel operations.
- Company: Warner Hotels Group offers a historic 209-bedroom hotel with modern amenities in beautiful Warwickshire.
- Benefits: Enjoy free gym access, discounted food, and exclusive deals with national brands.
- Why this job: Great opportunity for career growth with training and a supportive team culture.
- Qualifications: No experience needed; just bring your authentic self and a passion for service.
- Other info: We value diversity and are open to flexible working arrangements.
Nights Team Member Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire. Hourly pay rate: 11.94 dependent on age. We have a fantastic opportunity for a Night Team Member at Warner Hotels The benefits of working with us Potential live in available Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts and offers with many national brands and retailers. A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use) What will I be doing? As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of hotel during the night. What are we looking for? A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed. What skills do I need? No experience necessary – just a promise to come to work as your whole authentic self. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Nights Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarize yourself with the unique offerings of Studley Castle and Warner Hotels. Understanding the history and amenities will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Highlight your people skills! Since they are looking for a 'people person', think of examples from your past experiences where you provided excellent customer service or supported a team.
✨Tip Number 3
Show your willingness to learn. Be prepared to discuss how you can grow in the role and what specific areas of customer service you are excited to improve upon.
✨Tip Number 4
Emphasize your authenticity. The job description mentions bringing your whole self to work, so be genuine about who you are and how you can contribute to the team culture.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Nights Team Member position. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Highlight Relevant Skills: Even if you don't have direct experience, emphasize any customer service skills or experiences that demonstrate your ability to connect with people and provide excellent service.
Show Your Personality: Since the role values authenticity and being a 'people person', make sure to let your personality shine through in your application. Share examples of how you've positively impacted others in previous roles or situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
As a Night Team Member, you'll be interacting with guests regularly. Make sure to highlight your ability to connect with people and provide excellent customer service during the interview.
✨Emphasize Your Willingness to Learn
The job description mentions a desire for candidates who are eager to learn. Be prepared to discuss how you approach learning new skills and improving your knowledge about customer service.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, share examples of how you've supported your colleagues in previous experiences or how you plan to contribute to a positive team environment.
✨Be Authentic
The company values authenticity, so be yourself during the interview. Share your genuine thoughts and experiences, as this will help you stand out and show that you align with their values.
