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- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Alvaston Hall, a stunning Victorian hotel in the heart of Cheshire.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Experience in food and beverage or hospitality, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253‑bedroom hotel is a Grade II listed Victorian half‑timbered country house, making a great base for exploring Cheshire’s green spaces and history.
Role Purpose
The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care.
Responsibilities
- Operational Oversight: Act as the on‑shift leader across the department. Monitor operational standards and efficiency in all areas. Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience: Serve as the main guest contact during the shift. Handle queries, complaints, VIPs, and special requests professionally. Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership: Provide on‑shift support and guidance to teams across all departments. Reallocate resources during busy periods to maintain service levels. Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance: Ensure adherence to H&S regulations, hygiene standards, and company policies. Act as the person responsible for emergency procedures, fire safety, and first aid. Complete incident reports and escalate as needed.
- Financial & Commercial Awareness: Monitor upselling opportunities across F&B and retail. Ensure correct cash handling and billing processes. Support cost control while protecting the guest experience.
- Communication & Reporting: Conduct thorough shift handovers to ensure smooth continuity. Prepare shift reports on key events, feedback, and challenges. Communicate urgent matters to senior leadership promptly.
- Event & Function Support: Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management: Take decisive action during emergencies or unexpected issues. Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience:
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable.
- Excellent communication and problem‑solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Food and Beverage Supervisor in Nantwich employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in Nantwich
✨Tip Number 1
Get to know the company culture before your interview. Check out Alvaston Hall's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Food and Beverage Supervisor, you'll need to engage with guests and lead your team effectively. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you handled challenges or emergencies. This will demonstrate your ability to think on your feet and keep things running smoothly.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage Supervisor in Nantwich
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for creating exceptional dining experiences and how you’ve led teams with energy and care.
Be Specific About Your Skills: Make sure to mention any relevant skills or certifications, like your knowledge of food safety standards. We want to see how your previous experience aligns with the responsibilities of the Food and Beverage Supervisor role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job description. Highlight your operational oversight and guest service skills to show us you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with the latest trends in hospitality and be ready to discuss how you can enhance guest experiences at Alvaston Hall.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you've motivated a team or resolved conflicts. This role is all about guiding others, so demonstrate how you can lead by example.
✨Be Guest-Centric
Since you'll be the main contact for guests, think of ways to showcase your customer service skills. Prepare to discuss how you've handled complaints or special requests in the past, showing that you genuinely care about guest satisfaction.
✨Stay Calm Under Pressure
The role involves problem-solving during busy periods. Be ready to share specific instances where you've successfully managed crises or unexpected issues. Highlight your ability to keep a cool head and ensure smooth operations.