At a Glance
- Tasks: Join our Housekeeping team to ensure guests enjoy a perfect stay.
- Company: Warner Hotels Group, a welcoming and inclusive workplace.
- Benefits: Up to £12.71 per hour, free gym access, and discounts for you and your friends.
- Other info: Diverse environment with flexible working options available.
- Why this job: Be part of a supportive team and grow your career with recognised qualifications.
- Qualifications: A friendly attitude and a willingness to learn about customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our team at Gunton Hall, part of the Warner Hotels Group. This 212‑bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch‑and‑putt course.
Hourly rate: Up to £12.71 per hour dependent on age.
We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels. We're looking for a number of people to join the Housekeeping team at Gunton Holiday Village on a part‑time basis. (Contracts will be for 16 hours + a week).
Benefits of working with us:
- Live‑in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Responsibilities:
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi‑skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
Qualifications:
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Housekeeping Team Member- Gunton in Lowestoft employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. Located in the picturesque setting of Gunton Hall, our Housekeeping Team Members enjoy competitive pay, flexible hours, and numerous benefits including free gym access, discounted meals, and opportunities for career development through recognised qualifications. Join us to be part of a diverse team dedicated to delivering exceptional guest experiences while enjoying the beauty of Suffolk's countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member- Gunton in Lowestoft
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Warner Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Team Member- Gunton in Lowestoft
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Warner Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Warner Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Warner Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Warner Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Warner Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.