At a Glance
- Tasks: Lead and coach leisure activities, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Nidd Hall, part of Warner Hotels Group.
- Benefits: Up to £12.71 per hour, live-in options, free gym access, and discounts on food.
- Other info: Diverse and inclusive workplace with excellent training and career development opportunities.
- Why this job: Make a real impact on guests' holidays while developing your career in leisure.
- Qualifications: Must have National Pool Lifeguard qualification and great customer service skills.
The predicted salary is between 25000 - 27000 € per year.
Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.
Pay Rates: Up to £12.71 per hour depending on age
Benefits of working with us:
- Potential live-in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As a Leisure Team Member you will lead and coach the teams’ daily activities to ensure all areas of responsibilities are covered. You and the team will host a variety of activities throughout the day from rifle shooting to archery.
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure
- Great customer service skills
- Able to pick up new skills quickly
- Lifeguarding experience is essential
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full
What skills do I need?
- National Pool Lifeguard qualification (RLSS) is essential
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotel.com
Leisure Team Lead: Lifeguard, Activities & Guest Experience employer: Warner Hotels
At Warner Hotels Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your passion for leisure can truly shine. Located in the picturesque Yorkshire countryside, our team enjoys fantastic benefits including free gym access, generous discounts, and extensive career development opportunities through recognised qualifications. Join us to be part of a supportive environment that values diversity and fosters personal growth while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Lead: Lifeguard, Activities & Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with guests, think of examples from your past experiences where you provided exceptional service. Be ready to share these during your interview!
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the interviewers, let your passion for leisure activities shine through. Whether it’s lifeguarding or hosting fun events, they want to see your excitement for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Leisure Team Lead: Lifeguard, Activities & Guest Experience
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for leisure shine through! We want to see that you genuinely care about creating great experiences for our guests.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences, especially your lifeguarding qualifications. We love seeing how your background fits with what we do at Warner Hotels!
Be Personable:In your cover letter, don’t be afraid to show a bit of personality. We’re looking for team members who can engage with guests, so let us know how you connect with people!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re familiar with the role of a Leisure Team Lead. Brush up on your lifeguarding skills and be ready to discuss your experience in leading activities. Knowing the ins and outs of the job will show that you're genuinely interested and prepared.
✨Show Your Passion
This role is all about enthusiasm for leisure and guest experience. Be ready to share examples of how you've engaged with guests in the past or led activities. Let your passion shine through; it’s contagious and will impress the interviewers!
✨Customer Service is Key
Prepare to talk about your customer service skills. Think of specific situations where you went above and beyond for guests. Highlighting your ability to create a welcoming environment will resonate well with the interviewers.
✨Ask Questions
Don’t forget to prepare some questions for them! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re not just interested in the job, but also in how you can fit into their culture.
