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- Tasks: Lead and inspire the leisure team while managing pools and activities.
- Company: Join Warner Hotels, a leader in hospitality with a focus on guest experience.
- Benefits: Enjoy full training, supportive culture, and opportunities for personal growth.
- Why this job: Make a real impact by enhancing guest experiences in a fun environment.
- Qualifications: Previous supervisory experience and excellent customer care skills required.
- Other info: Full training provided; we support your application journey!
The predicted salary is between 28800 - 43200 £ per year.
We have a fantastic opportunity for a Leisure Activities Manager at Warner Hotels.
WHAT WILL I BE DOING?
As a Leisure Activities Manager, you will effectively manage the leisure team members and strive to exceed the expectations of our customers by ensuring the smooth running of the pools and leisure activities areas within the role\’s responsibilities.
WHAT ARE WE LOOKING FOR?
- Enthusiastic and inspirational leader who has a genuine passion for leisure.
- Able to develop and motivate team members by identifying training needs and providing support to the team.
- A great communicator who can engender teamwork and efficiency.
- Able to confidently deal with member and guest concerns with the ability to resolve problems, showing empathy and understanding, continually looking to improve.
WHAT SKILLS DO I NEED?
- Self-motivated and works well under pressure.
- Previous supervisory experience.
- Excellent customer care skills.
- Level 3 Pool plant operations qualification an advantage but not essential as full training is available.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: Warner.recruitment@warnerhotel.com
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Hotels and Motels and Hospitality
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Leisure Activities Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Activities Manager
✨Tip Number 1
Familiarise yourself with the latest trends in leisure activities and customer service within the hospitality industry. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Warner Hotels, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team or resolved customer issues in the past. Highlighting your leadership skills and problem-solving abilities will resonate well with the hiring managers.
✨Tip Number 4
Showcase your enthusiasm for leisure activities by participating in relevant community events or workshops. This not only enhances your resume but also demonstrates your commitment to the field, making you a more attractive candidate.
We think you need these skills to ace Leisure Activities Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Leisure Activities Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Leadership Experience: Emphasise any previous supervisory or management roles you have held. Provide specific examples of how you have motivated and developed team members, as this is a crucial aspect of the role.
Showcase Customer Care Skills: Demonstrate your excellent customer care skills in your application. Include examples of how you have successfully dealt with customer concerns and improved their experience, showcasing your empathy and problem-solving abilities.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and ensure that your passion for leisure activities and management shines through.
How to prepare for a job interview at Warner Hotels
✨Show Your Passion for Leisure
Make sure to express your genuine enthusiasm for leisure activities during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at Warner Hotels.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated team members or resolved conflicts, showcasing your ability to inspire and manage effectively.
✨Communicate Clearly and Effectively
As a Leisure Activities Manager, communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle guest concerns and ensure a positive experience for everyone.
✨Highlight Problem-Solving Abilities
Think of scenarios where you've had to resolve issues under pressure. Be prepared to share these examples, demonstrating your empathy and understanding while showing how you continually seek to improve processes.
