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- Tasks: Join our team to ensure guests enjoy a perfectly kept room and great service.
- Company: Gunton Hall is a beautiful coastal hotel part of the Warner Hotels Group.
- Benefits: Enjoy free gym access, discounted food, and numerous brand discounts.
- Why this job: Great opportunity for career growth with training and a supportive team culture.
- Qualifications: Looking for a people person eager to learn and support the team.
- Other info: Diversity and inclusion are central to our mission; we welcome all applicants.
Housekeeping Team Member About the roleJoin our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course. Hourly rate: Up to 11.44 per hour dependent on age We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels. The benefits of working with us. Live-in maybe available Free use of gym and leisure facilities Free or 60% discounted food onsite Access to Numerous discounts and offers with many national brands and retailers A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use) What will I be doing? As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room. What are we looking for? A people person who would put the guest journey at the heart of everything they do A willingness to learn and improve knowledge on customer service, our products and tailored selling Someone who will care about the wider team and look to support wherever needed A promise to come to work as your whole authentic self Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Housekeeping Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Show your passion for hospitality! When you interact with us, make sure to express your enthusiasm for creating a great guest experience. Share any relevant experiences where you went above and beyond for guests.
✨Tip Number 2
Highlight your teamwork skills. Since you'll be working closely with a diverse team, emphasize your ability to collaborate and support your colleagues. Mention any past experiences where you contributed to a positive team environment.
✨Tip Number 3
Demonstrate your willingness to learn. We value candidates who are eager to improve their skills and knowledge. Be ready to discuss how you’ve taken initiative in the past to learn something new or enhance your customer service abilities.
✨Tip Number 4
Embrace authenticity. We want to see the real you! Be open about your personality and how it aligns with our values of diversity, equity, and inclusion. This will help us understand how you can contribute to our supportive team culture.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Take the time to read through the job description carefully. Understand what a Housekeeping Team Member does and how you can contribute to the guest experience at Gunton Hall.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housekeeping or customer service roles. Mention specific tasks you have performed that align with the responsibilities outlined in the job description.
Show Your Personality: Since they are looking for a 'people person', make sure to convey your personality in your application. Share examples of how you have put guests first in past roles and how you work well in a team.
Express Willingness to Learn: Mention your eagerness to learn and grow within the role. Highlight any relevant training or qualifications you are interested in pursuing, especially those related to customer service and hospitality.
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
As a Housekeeping Team Member, being a people person is crucial. During the interview, share examples of how you've provided excellent customer service in the past and how you prioritize the guest experience.
✨Demonstrate Your Willingness to Learn
Express your eagerness to learn and improve your knowledge about customer service and the hotel industry. Mention any relevant training or experiences that showcase your commitment to personal growth.
✨Emphasize Teamwork
Highlight your ability to work well within a team. Discuss instances where you've supported colleagues or contributed to a positive team environment, as this role requires collaboration with diverse team members.
✨Be Authentic
The company values authenticity, so be yourself during the interview. Share your genuine passion for hospitality and how you can contribute to creating a welcoming atmosphere for guests.
