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For Companies At a Glance
- Tasks: Join our team to ensure guests enjoy a perfectly kept room and exceptional service.
- Company: Heythrop Park, part of the Warner Hotels Group, set in beautiful Cotswolds parkland.
- Benefits: Earn up to £13.80 per hour, with live-in options and fantastic discounts.
- Why this job: Be part of a supportive team and grow your skills in hospitality.
- Qualifications: A passion for customer service and a willingness to learn.
- Other info: Great career development opportunities with recognised qualifications and in-house training.
Overview
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
Hourly rate: Up to £13.80 per hour dependent on age.
Want to apply? Read all the information about this position below, then hit the apply button.
Benefits
- Live-in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.
By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
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Housekeeping Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' values and mission. This way, you can show how your personality and work ethic align with their team spirit.
✨Tip Number 2
Practice your people skills! Since this role is all about guest satisfaction, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your willingness to learn! Highlight any previous training or courses you've taken that relate to customer service. It shows you're keen to grow and improve, which is a big plus for us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the perks and opportunities we offer at Warner Hotels.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for hospitality. Remember, we’re looking for a people person who puts the guest journey at the heart of everything they do.
Tailor Your Application: Make sure to tailor your application to the role of Housekeeping Team Member. Highlight any relevant experience or skills that align with our values, like teamwork and customer service. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and concise, focusing on key points that demonstrate your suitability for the role. Avoid fluff and get straight to the good stuff – we want to know why you’d be a great fit for our housekeeping team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Warner Hotels and how you can grow with us.
How to prepare for a job interview at Warner Hotels
✨Know the Guest Journey
Familiarise yourself with the guest journey and how housekeeping plays a vital role in it. Think about how you can contribute to making guests feel welcome and comfortable from the moment they arrive.
✨Show Your People Skills
As a Housekeeping Team Member, being a people person is key. Prepare examples of how you've worked well in a team or provided excellent customer service in the past. This will show your potential employer that you truly care about the guest experience.
✨Emphasise Your Willingness to Learn
Express your eagerness to learn and grow within the role. Mention any relevant training or experiences that demonstrate your commitment to improving your skills, especially in customer service and tailored selling.
✨Be Your Authentic Self
During the interview, be genuine and let your personality shine through. The company values authenticity, so don’t hesitate to share your true self and how you can contribute positively to the team dynamic.
