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- Tasks: Join our team to ensure guests enjoy a perfectly kept room and great service.
- Company: Warner Hotels offers a stunning Grade II listed hotel experience in the beautiful West Country.
- Benefits: Enjoy free gym access, discounted food, and career development opportunities.
- Why this job: Be part of a diverse team that values authenticity and guest satisfaction.
- Qualifications: Looking for people who are eager to learn and care about customer service.
- Other info: Diversity and inclusion are central to our mission; we welcome all applicants.
Hourly rate: Up to £12.21 per hour dependent on age
Do you have the following skills, experience and drive to succeed in this role Find out below.
We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels.
The Benefits Of Working With Us.
- Live-in maybe available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to Numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
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Housekeeping Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Warner Hotels brand and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses on enhancing the guest journey, be prepared to share examples of how you've positively impacted customer experiences in previous roles.
✨Tip Number 3
Network with current or former employees of Warner Hotels. They can provide valuable insights into the company culture and what it takes to succeed as a Housekeeping Team Member.
✨Tip Number 4
Be ready to discuss your willingness to learn and adapt. The job description emphasises the importance of growth and development, so express your enthusiasm for training opportunities and career advancement.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Warner Hotels is looking for in a Housekeeping Team Member. Highlight key responsibilities and required skills that you can relate to your own experience.
Tailor Your CV: Make sure your CV reflects your relevant experience in housekeeping or customer service. Use specific examples that demonstrate your ability to provide excellent service and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to guest satisfaction. Mention why you want to work at Warner Hotels and how you align with their values of diversity, equity, and inclusion.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the housekeeping role.
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
As a Housekeeping Team Member, being a people person is crucial. During the interview, share examples of how you've provided excellent customer service in the past and how you prioritise guest satisfaction.
✨Demonstrate Your Willingness to Learn
Warner Hotels values candidates who are eager to learn and improve. Be prepared to discuss any previous experiences where you took the initiative to learn new skills or enhance your knowledge, especially in customer service.
✨Emphasise Teamwork
Highlight your ability to work well within a team. Discuss instances where you supported colleagues or contributed to a positive team environment, as this role requires collaboration with a diverse group.
✨Be Authentic
Warner Hotels encourages candidates to bring their whole selves to work. In your interview, be genuine about your personality and values, and express how they align with the company's commitment to diversity, equity, and inclusion.
