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- Tasks: Join our team to ensure guests enjoy a perfectly kept room and great service.
- Company: Warner Hotels offers a unique coastal experience in a beautiful Suffolk setting.
- Benefits: Enjoy free gym access, discounted food, and career development opportunities.
- Why this job: Be part of a diverse team that values authenticity and guest satisfaction.
- Qualifications: Looking for friendly individuals eager to learn and support their team.
- Other info: Live-in options may be available; we welcome applicants from all backgrounds.
Hourly rate: Up to £12.21 per hour dependent on age
We have a fantastic opportunity for a Housekeeping Team Member to join us atWarner Hotels.
The benefits of working with us.
- Live-in maybe available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to Numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.
By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
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Housekeeping Team Member employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Warner Hotels Group and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your people skills! As a Housekeeping Team Member, being a 'people person' is crucial. Think of examples from your past experiences where you've provided excellent customer service or worked well in a team.
✨Tip Number 3
Show your willingness to learn. Be prepared to discuss how you can improve your knowledge on customer service and tailored selling, as this is a key aspect of the role.
✨Tip Number 4
Consider visiting Gunton Hall before applying. This will give you a feel for the environment and allow you to speak more authentically about why you want to work there during your application process.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeping Team Member. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the qualities Warner Hotels is looking for. Emphasise your customer service skills, teamwork experience, and any previous roles in hospitality or housekeeping.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent guest experiences. Mention specific examples of how you've contributed to a team or improved service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in housekeeping.
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
As a Housekeeping Team Member, you'll be interacting with guests and your team regularly. Highlight your ability to connect with people and provide excellent customer service during the interview.
✨Demonstrate Willingness to Learn
Express your eagerness to learn about housekeeping practices and customer service. Mention any previous experiences where you adapted quickly or took the initiative to improve your skills.
✨Emphasise Teamwork
This role requires collaboration with a diverse team. Share examples of how you've successfully worked in teams before, showcasing your supportive nature and commitment to helping others.
✨Be Authentic
The company values authenticity, so be yourself during the interview. Share your genuine passion for hospitality and how you can contribute to creating a welcoming environment for guests.
