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- Tasks: Lead a diverse housekeeping team to ensure guests enjoy pristine rooms.
- Company: Join Warner Hotels, a leader in leisure and hospitality with a focus on guest experience.
- Benefits: Enjoy discounts for you and your loved ones, free gym access, and career development opportunities.
- Why this job: Be part of a vibrant team that values diversity and offers a rewarding work environment.
- Qualifications: Experience in leading teams; management or cleaning qualifications preferred but not essential.
- Other info: Flexible working options available; we support all candidates throughout the recruitment process.
The predicted salary is between 30000 - 42000 £ per year.
We have a fantastic opportunity for a Housekeeping Manager at Warner Hotels.
The benefits of working with us include:
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level).
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use).
- Potential live in available.
- Free use of gym and leisure facilities.
- Free or 60% discounted food onsite.
- Access to numerous discounts and offers with many national brands and retailers.
What will I be doing?
Working closely with the Head of Facilities and Housekeeping Team leaders, you will be responsible for the smooth running of the housekeeping team. Working with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room. With a strong sense of awareness of timings and standards, you will ensure every room is prepared for the guests’ arrival, being an integral part of their perfect customer journey.
What are we looking for?
- An engaging and motivating leader to ensure the team are working at their best.
- An enthusiasm to maintain and look for opportunities to improve housekeeping standards.
- Ability to effectively lead, motivate and engage your leaders and team, even at peak times.
- Control deployment of labour within the area of responsibility.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Willingness to challenge if standards aren’t meeting required levels.
- Be able to make decisions confidently.
- Capable of monitoring guest insights, using feedback to drive a culture of improvement.
- Ability to coach and develop team to improve performance.
- Able to create a rewarding environment that encourages high team engagement.
What skills do we need?
- Experience of leading a large team in a similar role.
- Possess a management or cleaning qualification or willing to develop to this level (e.g., BICS, CIMS, BIFM).
- The ability to manage costs in line with budgets.
- Can create an environment where the team are able to grow and develop.
- Effective communicator with the ability to clearly articulate ideas.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Housekeeping Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices used in hotels. Understanding the nuances of hotel housekeeping can help you demonstrate your knowledge during interviews and show that you're ready to lead a team effectively.
✨Tip Number 2
Network with current or former employees of Warner Hotels or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Housekeeping Manager position.
✨Tip Number 3
Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Being able to share specific instances where you motivated your team or improved standards will make you stand out as a candidate.
✨Tip Number 4
Research the latest trends in housekeeping management, such as eco-friendly practices or technology integration. Showing that you're knowledgeable about current industry trends can set you apart and demonstrate your commitment to continuous improvement.
We think you need these skills to ace Housekeeping Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Housekeeping Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in housekeeping management. Include specific examples of how you've led teams, improved standards, and managed budgets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your leadership skills and any relevant qualifications, and explain how you can contribute to maintaining high housekeeping standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Warner Hotels
✨Show Your Leadership Skills
As a Housekeeping Manager, you'll need to demonstrate your ability to lead and motivate a diverse team. Prepare examples of how you've successfully managed teams in the past, especially during peak times, to showcase your leadership style.
✨Emphasise Your Attention to Detail
Highlight your commitment to maintaining high housekeeping standards. Be ready to discuss specific instances where your attention to detail has positively impacted guest experiences or improved operational efficiency.
✨Discuss Your Problem-Solving Abilities
The role requires quick thinking and adaptability. Prepare to share examples of challenges you've faced in previous roles and how you effectively resolved them, particularly in managing multiple priorities.
✨Demonstrate Your Commitment to Improvement
Talk about how you use guest feedback to drive improvements in service quality. Show that you're not just maintaining standards but are also proactive in seeking opportunities for enhancement within the housekeeping team.
