At a Glance
- Tasks: Lead a team to ensure an effortless guest journey and maximise sales.
- Company: Join Warner Hotels, known for award-winning facilities and a commitment to guest experience.
- Benefits: Enjoy discounts for you and your loved ones, free gym access, and career development opportunities.
- Other info: Flexible working options available; we value diversity and encourage all backgrounds to apply.
- Why this job: Be part of a dynamic team in a vibrant environment with a focus on growth and inclusivity.
- Qualifications: Experience in sales, leadership, and managing a busy reception is essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Holiday Sales Manager role at Warner Hotels.
This role is based at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
What we offer
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
Responsibilities
- Overseeing both reception and holiday sales, you will lead a team of up to 20 to ensure that the guest journey is effortless from beginning to end.
- Ensure all guest information is prepared prior to check-in and departure, and maximise sales throughout the stay by providing informative advice on hotel experiences (e.g., Afternoon Tea, Gin Tasting).
- Support guests to talk in confidence and book their next break.
What we are looking for
- An inspirational leader who drives their team to deliver a great guest experience.
- Experience in sales and target setting, with the ability to instil confidence in the team to actively sell extra experiences prior to a guest’s stay.
- Ability to effectively lead, motivate and engage leaders and team, even in times of high demand.
Skills and qualifications
- Experience of overseeing a busy reception desk.
- Ability to work to a sales target.
- Financial knowledge with the ability to manage sales in line with budgets.
- Capability to create an environment where the team can grow and develop.
- Effective communication with the ability to clearly articulate ideas.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds and communities and we are happy to discuss reasonable adjustments or flexibility you may require, including whether a role can be part-time or a job-share.
If you require any assistance or reasonable adjustments while applying, please contact Warner.recruitment@Warnerhotels.com.
Equity and inclusion
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.
London, England, United Kingdom
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Holiday Sales Manager in Egham employer: Warner Hotels
Warner Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee development and teamwork. Located in the picturesque Holme Lacy, Herefordshire, you will enjoy a supportive environment where your leadership skills can flourish, alongside competitive benefits and opportunities for career advancement within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Holiday Sales Manager in Egham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Warner Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Warner Hotels
Don't be shy about reaching out to Warner Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Holiday Sales Manager in Egham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Warner Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
