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- Tasks: Lead a team to ensure an effortless guest journey and maximise sales.
- Company: Join Warner Hotels, known for award-winning facilities and a commitment to guest experience.
- Benefits: Enjoy discounts for you and your loved ones, free gym access, and career development opportunities.
- Why this job: Be part of a dynamic team in a vibrant environment with a focus on growth and inclusivity.
- Qualifications: Experience in sales, leadership, and managing a busy reception is essential.
- Other info: Flexible working options available; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Holiday Sales Manager role at Warner Hotels.
This role is based at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
What we offer
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
Responsibilities
- Overseeing both reception and holiday sales, you will lead a team of up to 20 to ensure that the guest journey is effortless from beginning to end.
- Ensure all guest information is prepared prior to check-in and departure, and maximise sales throughout the stay by providing informative advice on hotel experiences (e.g., Afternoon Tea, Gin Tasting).
- Support guests to talk in confidence and book their next break.
What we are looking for
- An inspirational leader who drives their team to deliver a great guest experience.
- Experience in sales and target setting, with the ability to instil confidence in the team to actively sell extra experiences prior to a guest’s stay.
- Ability to effectively lead, motivate and engage leaders and team, even in times of high demand.
Skills and qualifications
- Experience of overseeing a busy reception desk.
- Ability to work to a sales target.
- Financial knowledge with the ability to manage sales in line with budgets.
- Capability to create an environment where the team can grow and develop.
- Effective communication with the ability to clearly articulate ideas.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds and communities and we are happy to discuss reasonable adjustments or flexibility you may require, including whether a role can be part-time or a job-share.
If you require any assistance or reasonable adjustments while applying, please contact Warner.recruitment@Warnerhotels.com.
Equity and inclusion
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can.
London, England, United Kingdom
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Holiday Sales Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales Manager
✨Tip Number 1
Familiarise yourself with the Warner Hotels brand and their unique offerings. Understanding their values and guest experiences will help you articulate how you can enhance their holiday sales strategy during your interview.
✨Tip Number 2
Prepare examples of your past leadership experiences, especially in sales environments. Be ready to discuss how you've motivated teams to meet targets and improve guest satisfaction, as this is crucial for the Holiday Sales Manager role.
✨Tip Number 3
Research the local area around Runnymede on Thames and be prepared to suggest ways to promote local attractions and experiences. This knowledge will demonstrate your proactive approach to maximising sales opportunities.
✨Tip Number 4
Network with current or former employees of Warner Hotels if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Holiday Sales Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Holiday Sales Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your leadership style. Mention specific examples of how you've successfully led teams and driven sales in previous roles, making sure to connect these experiences to the responsibilities of the Holiday Sales Manager.
Highlight Your Commitment to Diversity: Since Warner Hotels values diversity, equity, and inclusion, include a statement in your application about your commitment to these principles. Share any relevant experiences that demonstrate your ability to foster an inclusive environment.
How to prepare for a job interview at Warner Hotels
✨Showcase Your Leadership Skills
As a Holiday Sales Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to motivate and engage others.
✨Demonstrate Sales Acumen
Be ready to discuss your experience with sales targets and how you've achieved them. Think of specific instances where you maximised sales opportunities and how you can instil that confidence in your team.
✨Know the Company and Its Values
Research Warner Hotels and understand their commitment to diversity, equity, and inclusion. Be prepared to discuss how these values resonate with you and how you can contribute to fostering an inclusive environment.
✨Prepare for Scenario Questions
Expect questions about handling guest experiences and team dynamics. Think through scenarios where you had to resolve conflicts or enhance guest satisfaction, and be ready to share your thought process.