At a Glance
- Tasks: Deliver exceptional service and enhance guest experiences in a vibrant hospitality environment.
- Company: Join the Warner Hotels Group at our stunning Grade I listed hotel.
- Benefits: Earn up to £12.21 per hour, enjoy free gym access, and discounted food.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: Passion for food, eagerness to learn, and a people-oriented mindset.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 10 - 12 £ per hour.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.
Up to £12.21 per hour dependent on age.
We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels.
Benefits of working with us:
- Live-in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.
What are we looking for?
- A passion for food and drink
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- A people person who would put the guest journey at the heart of everything they do
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Waiting Team Member in Hereford employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Team Member in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holme Lacy and the Warner Hotels Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a Waiting Team Member, you'll be interacting with guests all day. Try role-playing with a friend or family member to get comfortable with common scenarios you might face. This will help you feel more confident when it comes to delivering top-notch service.
✨Tip Number 3
Show your passion for food and drink! During your interview, share your favourite dining experiences or what you love about hospitality. This enthusiasm can really set you apart and demonstrate that you’re ready to put the guest journey at the heart of everything you do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so if you have any questions or need adjustments, just reach out to us!
We think you need these skills to ace Waiting Team Member in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and drink shine through! We want to see that you’re genuinely excited about the role and ready to bring that enthusiasm to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant customer service experience or teamwork examples that showcase your ability to support our guests.
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your personality and what makes you unique – we want to know the real you!
Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Warner Hotels
✨Know the Venue
Before your interview, take some time to research Holme Lacy and its offerings. Familiarise yourself with the hotel’s facilities, like the theatre and restaurants, so you can speak confidently about how you can contribute to the guest experience.
✨Show Your Passion
During the interview, let your enthusiasm for food and drink shine through. Share any relevant experiences or stories that highlight your love for hospitality and customer service. This will help demonstrate that you’re a great fit for the team.
✨Emphasise Teamwork
Since this role involves working as part of a diverse team, be prepared to discuss your experiences in collaborative environments. Highlight how you’ve supported colleagues in the past and how you plan to contribute to a positive team dynamic at Warner Hotels.
✨Be Authentic
Remember to be yourself during the interview. Warner Hotels values authenticity and diversity, so don’t hesitate to share your unique perspective and experiences. This will help you connect with the interviewers and show that you align with their values.