At a Glance
- Tasks: Deliver luxurious spa treatments and create a 5-star experience for guests.
- Company: Join the vibrant team at Holme Lacy, part of Warner Hotels Group.
- Benefits: Earn up to £12.71 per hour, plus retail commission and fantastic discounts.
- Other info: Enjoy wellness support, career development, and exclusive staff benefits.
- Why this job: Be part of a passionate team and enhance your skills in a beautiful setting.
- Qualifications: Experience in the spa industry preferred, but training is provided.
The predicted salary is between 12 - 12 £ per hour.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181‑bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.
Spa Therapist – Up to £12.71 per hour.
Why work for Warner Hotels:
- Product incentives for Temple Spa and Mii Makeup – you can earn free products each month
- Retail commission up to 15% paid directly into your wages
- Fortnightly pay
- Range of discounts available on all spa treatments and products
- Complimentary access to all Spa and Leisure facilities
- Potential staff accommodation available
- 60% discount on food onsite
- Free parking onsite
- Exclusive access to our Warner benefits platform with hundreds of discounts and offers with national brands and retailers
- Wellness and Mental Health Support: Employee Assistance Programme provides complimentary 24‑hour support, seven days a week, to you and your family
- Minimum 20% discount on Warner and Haven holidays for you and your friends & family
- Fantastic training and development opportunities, including externally recognised qualifications (apprenticeships and degree level)
You will play a vital role within our Spa and Leisure team, in delivering a 5‑star luxury guest experience. Performing a full range of professional spa treatments, you will ensure they are delivered to the highest standards, leaving our guests feeling relaxed and truly pampered.
What we are looking for in a spa therapist:
- Passionate about the spa industry and performing high standard spa treatments
- Guest focused to ensure a 5‑star spa experience
- 1 year experience in the spa industry (preferred but not essential)
- Team player to support the success of our spa and leisure department
- Ability to offer expert advice on skincare and body products (full training provided)
- Opportunities to deliver our Temple Spa experiences and Mii makeup workshops
- Support the Spa and Leisure team with any other ad‑hoc duties such as reception cover and cleaning
Skills Required:
- Level 2 or equivalent industry qualifications
- Level 3 or equivalent industry qualifications (preferred but not essential)
- Massage/Hot Stone qualifications (preferred but not essential)
- Holistic qualifications such as reflexology, reiki, hopi ear candling (preferred but not essential)
- Previous experience with Temple Spa, Jessica, Mii (preferred but not essential)
Note: the hourly rate is based on experience, qualifications and age. Retail and incentive schemes involve a target which must be achieved. Full details will be provided at the interview.
Spa Therapist in Hereford employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in the picturesque Herefordshire countryside, our Spa Therapist role provides not only competitive pay but also generous benefits such as retail commissions, discounts on treatments, and access to wellness support. With fantastic training opportunities and a commitment to delivering a 5-star guest experience, you'll find a rewarding career path in a supportive environment that values your passion for the spa industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Hereford
✨Tip Number 1
Get to know the spa industry inside out! Research the latest trends and treatments, especially those offered by Temple Spa and Mii Makeup. This will not only impress during interviews but also help you connect with the team and guests.
✨Tip Number 2
Practice your guest interaction skills. Role-play with friends or family to nail that 5-star service vibe. Remember, it’s all about making guests feel pampered and valued!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application there. It shows you’re genuinely interested in joining our team at Holme Lacy!
✨Tip Number 4
Prepare some questions for your interview. Ask about training opportunities or how the team supports each other. This shows you’re keen to grow and be a part of the spa family!
We think you need these skills to ace Spa Therapist in Hereford
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the spa industry! In your application, share why you love what you do and how you aim to deliver that 5-star experience to our guests.
Tailor Your CV:Make sure your CV highlights relevant experience and skills. If you've got any qualifications or training in massage, holistic therapies, or skincare, shout about them! We want to know what makes you a great fit for our team.
Be Personable:When writing your cover letter, keep it friendly and approachable. We’re looking for team players who can connect with guests, so let your personality shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Holme Lacy.
How to prepare for a job interview at Warner Hotels
✨Know Your Treatments
Make sure you’re well-versed in the spa treatments you’ll be performing. Brush up on techniques and products, especially those from Temple Spa and Mii Makeup. Being able to discuss these confidently will show your passion for the industry.
✨Showcase Your Guest Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a guest had a fantastic experience. This is key for a role that’s all about delivering a 5-star service.
✨Team Player Attitude
Be ready to talk about your experience working in a team. Highlight how you’ve supported colleagues in previous roles, whether it’s covering shifts or helping out with tasks. This will demonstrate that you’re a collaborative spirit, which is essential for the Spa and Leisure team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities or how the team collaborates to create a great guest experience. This shows your genuine interest in the role and the company culture.
