At a Glance
- Tasks: Join our Night Team to deliver exceptional customer service and maintain hotel standards.
- Company: Warner Hotels Group, a Grade I listed hotel in beautiful Herefordshire.
- Benefits: Competitive pay, free gym access, discounts on food, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team and make guests feel welcome during the night.
- Qualifications: No experience needed, just bring your authentic self and a passion for service.
The predicted salary is between 26400 - 26400 £ per year.
Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.
Hourly pay rate: £12.71 dependent on age.
We have a fantastic opportunity for a Night Team Member at Warner Hotels.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering great customer service on reception within the hotel. Alongside the Night Team Leader and team, you will be a key part of the smooth running of the hotel during the night, assisting with reception duties, while also helping to maintain cleanliness and presentation standards across reception and public areas.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Nights Team Member in Hereford employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a supportive work culture where every team member is valued. Located in the picturesque Herefordshire countryside, our Nights Team Members enjoy competitive pay, extensive benefits including free gym access, discounted meals, and opportunities for career development through recognised qualifications. Join us to be part of a diverse team that prioritises guest satisfaction and personal growth, all while working in a stunning Grade I listed hotel environment.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Hereford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Team Member role.
✨Tip Number 2
Be ready for an informal chat! When you apply through our website, be prepared for a friendly conversation about your passion for customer service and how you can contribute to our team at Warner Hotels.
✨Tip Number 3
Show off your personality! We want to see your authentic self during interviews. Don’t be shy to share your experiences and how you connect with people – it’s all about the guest journey!
✨Tip Number 4
Follow up after your application! A quick email to express your enthusiasm for the Night Team Member position can keep you on our radar and show us you’re genuinely interested in joining our supportive team.
We think you need these skills to ace Nights Team Member in Hereford
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us why you’d be a great fit for our Nights Team.
Highlight Your People Skills:Since we’re looking for a people person, make sure to emphasise any experience you have in customer service or teamwork. Even if it’s informal, sharing how you connect with others can really make your application stand out.
Show Your Willingness to Learn:We love candidates who are eager to learn and grow! Mention any relevant skills or experiences that demonstrate your willingness to improve and adapt. This shows us you’re ready to take on the challenges of the role.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Holme Lacy and the Warner Hotels Group. Familiarise yourself with their services, values, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their mission.
✨Show Your People Skills
As a Night Team Member, you'll be interacting with guests and supporting your team. Be ready to share examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your ability to connect with people and create a welcoming atmosphere.
✨Emphasise Your Willingness to Learn
Since no experience is necessary for this role, focus on your eagerness to learn and grow. Talk about any relevant skills or experiences that demonstrate your adaptability and commitment to personal development. Mention how you’re excited about the training opportunities available at Warner Hotels.
✨Be Authentic and Yourself
Warner Hotels values authenticity, so don’t be afraid to show your true self during the interview. Share your passions and interests, and how they align with the company’s values. This will help you stand out as a genuine candidate who is ready to contribute positively to the team.
