At a Glance
- Tasks: Lead teams to create unforgettable guest experiences and manage operations across various departments.
- Company: Warner Hotels, a renowned brand in the hospitality industry.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Join a passionate team dedicated to delivering exceptional service.
- Why this job: Be at the forefront of guest satisfaction and drive commercial success in a beautiful location.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Warner Hotels at Nidd Hall in the heart of Yorkshire seeks a Head of Operations to oversee front and back-house functions across Reception, Leisure, Spa, Housekeeping, Entertainment and Nights. You will lead teams to deliver a seamless guest experience from arrival to post-stay feedback, ensuring brand standards and safety compliance.
The role focuses on delivering exceptional guest experiences, driving on-site sales, and managing labour to achieve efficiency while maintaining high service.
We think you need these skills to ace Head of Operations - Guest Experience & Commercial Growth
Leadership Skills
Guest Experience Management
Operational Oversight
Team Management
Sales Strategy Development
Service Excellence
Safety Compliance
