Head of Hotel Operations - Guest Experience & Growth

Head of Hotel Operations - Guest Experience & Growth

Full-Time No working from home possible
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Warner Hotels is seeking a Head of Operations for Nidd Hall to lead front and back-of-house teams across reception, leisure, spa, housekeeping, entertainment and nights. The role blends daily operational delivery with strategic improvement to drive service excellence and growth.

You will oversee labour, guest experience, compliance, and continuous improvement, ensuring high standards and strong commercial performance in a historic hotel setting.

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Head of Hotel Operations - Guest Experience & Growth employer: Warner Hotels

Warner Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee development and teamwork. Located in the picturesque Holme Lacy, Herefordshire, you will enjoy a supportive environment where your leadership skills can flourish, alongside competitive benefits and opportunities for career advancement within the hospitality industry.

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Contact Details:

Warner Hotels Recruitment Team