At a Glance
- Tasks: Lead and coach leisure activities, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Nidd Hall, part of Warner Hotels Group.
- Benefits: Up to £12.71 per hour, live-in options, free gym access, and discounts on food.
- Other info: Great career development opportunities with recognised qualifications and a commitment to diversity.
- Why this job: Make a real impact on guests' holidays while developing your skills in a fun environment.
- Qualifications: Must have lifeguarding experience and a passion for leisure activities.
The predicted salary is between 25000 - 27000 € per year.
Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.
Pay Rates: Up to £12.71 per hour depending on age.
The benefits of working with us:
- Potential live-in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As a Leisure Team Member you will lead and coach the teams’ daily activities to ensure all areas of responsibilities are covered. You and the team will host a variety of activities throughout the day from rifle shooting to archery.
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure.
- Great customer service skills.
- Able to pick up new skills quickly.
- Lifeguarding experience is essential.
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.
What skills do I need?
- National Pool Lifeguard qualification (RLSS) is essential.
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department.
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotel.com
Leisure Team Lead: Lifeguard, Activities & Guest Experience in Harrogate employer: Warner Hotels
At Warner Hotels Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your passion for leisure can truly shine. Located in the picturesque Yorkshire countryside, our team members enjoy fantastic benefits including free access to gym facilities, generous discounts across our brands, and ample opportunities for career development through recognised qualifications. Join us at Nidd Hall, where your enthusiasm will help create memorable experiences for our guests while you thrive in a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Lead: Lifeguard, Activities & Guest Experience in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with guests, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your lifeguarding experience! Make sure to highlight your National Pool Lifeguard qualification and any relevant experiences. This is a key requirement, so let them know you’re the right fit!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Team Lead: Lifeguard, Activities & Guest Experience in Harrogate
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for leisure shine through! We want to see that you genuinely care about providing a great experience for our guests.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences, especially your lifeguarding qualifications. We love seeing how your background fits with what we do at Warner Hotels!
Be Personable:In your cover letter, don’t be afraid to show a bit of personality. We’re looking for team members who can engage with guests and create a fun atmosphere, so let us know how you’d do that!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get back to you quickly!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re familiar with the role of a Leisure Team Lead. Brush up on your lifeguarding skills and be ready to discuss how you can lead activities like rifle shooting and archery. Show them you’re not just passionate about leisure, but that you’ve got the experience to back it up!
✨Show Off Your Customer Service Skills
This role is all about engaging with guests and ensuring they have a fantastic time. Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to make someone's experience memorable.
✨Be Ready to Discuss Health and Safety
Since maintaining a safe environment is crucial, be prepared to talk about your understanding of health and safety policies. You might want to share any relevant experiences where you ensured safety standards were met, especially in a leisure setting.
✨Embrace Diversity and Inclusion
Warner Hotels values diversity, so be ready to discuss how you can contribute to an inclusive environment. Share your thoughts on why diversity matters in a team and how you can help create a welcoming atmosphere for both guests and staff.
