At a Glance
- Tasks: Lead facilities management for multiple hotels, ensuring safety and guest satisfaction.
- Company: Warner Hotels, where your unique strengths are celebrated.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusion and sustainability.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in facilities management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
This role will look after 4 hotels in and around Portsmouth and the Isle of Wight, so you'll ideally live in this area. The Regional Facilities Manager will be based from their hotels 3 days a week, then will work flexibly as needed. The Regional Facilities Manager provides regional leadership for property, maintenance and grounds standards across a defined portfolio of hotels. The role ensures all sites are safe, compliant and maintained in line with brand expectations, while protecting long-term asset performance.
Working closely with Property Managers, General Managers and the Hub Property team, the role drives planned preventative maintenance, effective governance and cost control. A key focus is statutory compliance, sustainability performance and consistent guest-facing presentation across the estate. Through strong leadership, commercial oversight and proactive improvement planning, the role supports operational resilience, guest satisfaction and long-term business outcomes.
Responsibilities:- Facilities Management: Accountable for the day-to-day operation, maintenance and performance of assigned hotel properties, ensuring safety, compliance, operational efficiency and guest satisfaction. Deliver strategic maintenance plans across the cluster, including structured planning and programming of PPM using agreed systems and tools.
- Planned Preventative Maintenance (PPM) & Site Oversight: Ensure consistent delivery of PPM programmes across all properties, supported by monthly strategic PPM hotel visits as a minimum. Complete audits, action plans and follow-ups using the agreed audit system, ensuring completion is tracked and standards are upheld.
- Grounds & External Presentation: Support grounds teams to deliver high standards of outdoor presentation across all sites, ensuring external areas meet brand and seasonal expectations. Implement structured landscaping plans and presentation reviews, monitoring façades, access routes and first impressions through proactive maintenance and guest-focused improvements.
- Regional Best Practice & Standards Improvement: Work collaboratively with Property Managers and site teams to embed best practice, troubleshoot operational issues and elevate standards across all locations. Champion alignment between guest experience, property presentation, functionality and safety.
- Team Leadership & Development: Recruit, manage and lead Property Managers, maintenance and grounds teams and contractors across the region. Build capability through coaching, training and structured support. Complete performance reviews, development plans and regular one-to-ones in line with Warner policies.
- Budget & Commercial Management: Accountable for cluster-wide facilities budgets, including repairs and maintenance, utilities, contract maintenance and capital maintenance. Ensure cost-effective delivery while maintaining property standards. Forecast in-year spend and future budget requirements to support business strategy and growth.
- Utilities, Sustainability & Net Zero Delivery: Drive utilities performance across the estate, supporting Green Team activity and reducing energy consumption. Deliver consumption savings, report performance data and contribute to longer-term Net Zero sustainability planning through practical initiatives and engagement at property level.
- Supplier & Contractor Management: Establish and maintain strong relationships with external suppliers and contractors, ensuring quality delivery, value for money and contractual compliance. Lead contractor performance reviews and support tender processes where service changes are required. Drive innovation through industry best practice, technology and effective use of centralised systems.
- Safety, Compliance & Governance: Ensure all hotels comply with local, brand and legal regulations, including health and safety, food safety and statutory compliance requirements. Maintain safe and secure environments for guests and teams, taking accountability for audits, action planning and compliance follow-up across the cluster.
- Reporting, Systems & Documentation: Maintain accurate records of maintenance activity, inspections, repairs and compliance. Provide regular reporting to the Head of Property and Warner leadership. Ensure completion of capital requests, process documentation, monthly audits of capital spend and purchase order governance, using agreed systems including Transcendent.
- Strong understanding of multi-site facilities management, maintenance delivery and compliance within hospitality or guest-focused environments.
- Knowledge of statutory health and safety requirements, contractor governance and planned preventative maintenance (PPM).
- Awareness of utilities management, sustainability expectations and external grounds/estate presentation standards.
- Strong commercial and operational judgement, balancing cost control with guest-critical property standards.
- Excellent planning, problem-solving and prioritisation skills across complex maintenance programmes and competing site needs.
- Confident communicator, able to influence stakeholders and use CAFM systems, reporting tools and BMS data effectively.
- Proven experience in a regional or multi-property facilities, property or asset management role.
At Warner Hotels, we're more than just a place to stay, we're a place where guests come to make memories, discover new experiences, and feel truly cared for. Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.
Inclusion Statement:Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV's from agencies will not be considered.
Locations
Regional Facilities Manager - Hayling Island employer: Warner Hotels
At Warner Hotels, we pride ourselves on fostering a vibrant work culture where individuality is celebrated and personal growth is encouraged. As a Regional Facilities Manager based in the picturesque Hayling Island area, you'll enjoy flexible working arrangements while leading a dedicated team to ensure our hotels provide exceptional guest experiences. With a strong focus on sustainability and compliance, we offer comprehensive training and development opportunities, making Warner Hotels an excellent employer for those seeking a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Facilities Manager - Hayling Island
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Warner Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Warner Hotels
Don't be shy about reaching out to Warner Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Facilities Manager - Hayling Island
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Warner Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Warner Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
