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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
- Company: Join Warner Hotels, a leader in hospitality and leisure.
- Benefits: Enjoy discounts, free meals, and access to gym facilities.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Proven leadership in leisure environments and strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Qualifications
- Proven leadership in a sports, leisure and/or activities environment.
- Pool Plant Operations experience and qualifications.
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Ready to apply
Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.
Diversity, equity, and inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
Recruitment support
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\\\’t hesitate to reach out to us at: #####
#J-18808-Ljbffr
Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for wellness and guest experiences shine through. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching Warner Hotels and their values. Tailor your answers to reflect how your experience aligns with their mission of providing exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable guest experiences.
Highlight Relevant Experience: Make sure to showcase your leadership experience in sports, leisure, or activities. We’re keen on seeing how your past roles have prepared you to manage teams and drive guest satisfaction, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you brush up on your knowledge of pool plant operations and health & safety standards. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a sports or leisure environment. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your ability to inspire and develop others.
✨Understand the Business Side
Familiarise yourself with managing budgets and P&L performance. Be ready to discuss how you've achieved commercial targets in the past. This shows that you not only care about guest satisfaction but also about driving revenue for the department.
✨Be Passionate and Personable
Let your passion for wellness and hospitality shine through during the interview. Engage with your interviewers, ask questions about their team culture, and express your enthusiasm for creating exceptional guest experiences. A positive attitude can go a long way!
