Guest Leisure Experience Manager

Overview

Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.

Responsibilities

• Lead and inspire a team across leisure, activities and fitness operations
• Manage both our indoor and outdoor swimming pools
• Drive guest satisfaction and departmental revenue
• Manage budgets and P&L performance
• Ensure compliance with health & safety standards
• Coach and develop team members to reach their full potential

Qualifications

• Proven leadership in a sports, leisure and/or activities environment.
• Pool Plant Operations experience and qualifications.
• Experience managing a P&L and achieving commercial targets
• Strong communication and problem-solving skills
• Passion for wellness, hospitality, and team development
• Ability to make confident decisions and uphold high standards

Benefits

• 20% discount for you, family & friends across Warner Hotels & Haven Holidays
• Potential live-in accommodation
• Free use of gym and leisure facilities
• Free or 60% discounted meals on site
• Exclusive discounts with national retailers and brands

Ready to apply

Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.

Diversity, equity, and inclusion

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

Recruitment support

We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\\\’t hesitate to reach out to us at: #####